What are the responsibilities and job description for the IT Field Service Technician position at A1 Computer Services, Inc.?
Responsibilities:
- Install, configure, maintain workstations and network equipment
- Troubleshoot workstation & network issues and provide timely resolution
- Monitor network performance and ensure high availability
- Collaborate with cross-functional teams to design and implement network solutions
- Implement security measures to protect network systems and data
- Perform regular network maintenance tasks, such as backups and updates
- Document network configurations, procedures, and troubleshooting steps
Skills:
-Windows 10/11 , Windows Servers
- o365 implementation and management
- Strong understanding of SDLC (Software Development Life Cycle) principles
- Proficiency in configuring and troubleshooting VPN (Virtual Private Network) connections
- Knowledge of WAN (Wide Area Network) and LAN (Local Area Network) technologies
- Experience in network management and monitoring tools
- Familiarity with Fortinet Firewalls a plus
- Understanding of high availability concepts in networking environments
- Knowledge of various network protocols, including TCP/IP, DNS, DHCP, SNMP
Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned to meet the ongoing needs of the organization.
Job Type: Full-time
Pay: $53,624.00 - $56,994.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
Schedule:
- 8 hour shift
- Monday to Friday
- On call
- Weekends as needed
Work Location: On the road
Salary : $53,624 - $56,994