What are the responsibilities and job description for the LI- Product Specialist PS5 A4 SC1 position at A2Zxperts?
Our direct client is looking for a Product Specialist in Harrisburg PA (onsite) (C2C / 1099).
Job Title : Product Specialist
Location : Harrisburg PA
Type : Contract
Description : List of Skills :
1. Thorough knowledge and use of ServiceNow or understanding of asset management system
2. Expert knowledge and use of Windows OS and O365Office products
3. Excellent customer service awareness and communication skills
4. Excellent troubleshooting and problemsolving skills
5. Knowledge of hardware desktop printer scanner video conference equipment
6. Knowledge of software installation patching and troubleshooting
7. Knowledge of imaging workstations using MDT and / or SCCM
8. Ability to transport / lift boxes / equipment
9. Knowledge of VPN setup support and install
10.Able to resolve technical issues with users over the phone
11. Knowledge of active directory users and privileges
12. Ability to think and act under pressure
Required / Desired Skills
Skill
Required / Desired
Amount
of Experience
Experience in assistive technology hardware and software
Required
Years
Experience in a desktop and end user support
Required
Years
Thorough knowledge and use of ServiceNow or understanding of asset management system
Required
Years
Knowledge of imaging workstations using MDT and / or SCCM
Required
Years
For more details feel free to reach Seema at
