System Administrator SA1 A4 SC1

Short Description :

System Administrator SA1 A4 SC1

Complete Description :

• This requisition requires an in-person interview at the work site (DOC Central Office, 1920 Technology Parkway, Mechanicsburg, PA 17050).
• Start date for this position is as soon as possible pending a compliant PATCH and passing the DOC-related background check.
• This requisition's current PO is funded through 6 / 30 / 25, but will be extended. Contract end date is dependent on the final schedule and projected needs. Historically additional funding should then last a year and occur from 7 / 1 / 25-6 / 30 / 26.
• Do not resubmit candidates from previously released req # 737705.

Work Location : Public Safety Delivery Center - Dept of Corrections

1920 Technology Parkway, Mechanicsburg, PA 17050

Remote work is an option but is not a guarantee. After 6 months of on-the-job training, the manager will make the final decision of whether to allow this, based on job performance and understanding of the role.

Description of Duties

Skills : Skill Required / Desired mount of Experience Expertise Rating Move Maintain, track, and prepare Chain of Custody documentation for all end-of-life equipment returned for surplus Required Prepare surplus equipment for proper disposal in accordance with DGS / PSDC requirements Required Develop, document, and initiate processes that involve IT asset installations, relocations, and changes Required Provide technical guidance on IT assets for procurement documents and agency requisitions preparation Required Respond to Service Desk tickets requiring Level 2 asset management attention Required Experience with ServiceNow Required Provide Level 2 troubleshooting and technical problem resolution related to PC hardware, software and peripherals Required Utilize Microsoft Systems Center Configuration Manager (SCCM) to run available hardware and software reports Required Create documentation for technical staff and end user Required Familiar with video conferencing platforms, conference room VC setups, troubleshooting Required Familiar VMware Virtual Desktop Infrastructure Required Workspace ONE UEM (fka AirWatch WorkspaceOne) to perform administrative tasks, such as reporting and compliance for Windows modern managed devices Required