What are the responsibilities and job description for the Desktop Support Technician II (FT) position at A3 Staffing Solutions?
Job description
Desktop Support Technician
- Support of Windows OS/Microsoft Office Suite in an enterprise environment with direct interactions with the end user.
- Preferred Industry Certifications - CompTIA; Microsoft, Cisco, DELL, Etc.
- Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
- Desktop and Network Support
- Ability to setup, configure and add all hardware.
- Assist Corporate Desk Side Support technicians with large IMAC’s.
- Documents, maintains, upgrades or replaces hardware and software systems.
- Supports and maintains user account information including rights, security and systems groups.
- Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
- Determines and recommends which products or services best fit the customers' needs.
- Imaging and image recovery
- Experience doing break / fix repairs on desktops, laptops
- Install / Re-install various software packages and updates
- WiFi and VPN connections; Support of wireless devices
- GREAT Customer Service skills
Job Type: Full-time
Salary: $23.00 - $24.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Miechelle Fisher
A3 Staffing Solutions
Branch Manager
9722474100 (office)
4697733041 (cell)
a3@a3-inc.com
Miechelle Fisher
A3 Staffing Solutions
Branch Manager
9722474100 (office)
4697733041 (cell)
a3@a3-inc.com
Salary : $23 - $24
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