What are the responsibilities and job description for the Tag and Title Coordinator position at AAA Club Alliance Inc.?
Become part of AAA’s established & trusted brand! We’ve been serving our members for over 100 years No Sundays – 37.5 hour work week Bi-Weekly Pay – Plus a Monthly Incentive Plan based on your individual performance Over 3 weeks of paid time accrued during the first year Complimentary AAA Premier level membership What we can offer you: Convenient Store Hours: Monday – Friday, 8AM to 6PM, and Saturday, 8AM to 3PM The pay range for this role is $17.00 to $20.00/hour, based on experience and location Medical, Dental, Vision and Prescription coverage 8 Paid Holidays Paid time off to volunteer Tuition reimbursement 401(K) plan with company match up to 7% The primary duties of the Tag & Title Coordinator are: Process driver’s license and vehicle registration applications Provide advice and answer questions on licensing and registration policies and procedures Serves as the lead and mentor of title clerks and oversee that title process is being completed accurately Consistently up-sell/cross-sell AAA products including new memberships, credit cards, and insurance referrals Answer incoming overflow calls for Roadside Assistance during high call volumes Minimum Qualifications: Have a high school diploma/GED Previous experience in tag and title work is preferred Minimum of one (1) year of sales/customer service experience Minimum of three (3) years of sales/customer service experience Have effective communication skills both written and oral Proficient computer skills including the ability to multitask in several websites and programs Working knowledge of Motor Vehicle Title system preferred Notary Public designation or the ability to successfully obtain and maintain a Notary Public designation with six (6) months of employment Must maintain a satisfactory criminal history, as well as meet all state-specific legal requirements for this job. Ability to successfully complete all required training workshops provided for Title Service Agents. For Connecticut and Maryland employees: Ability to successfully complete all required training workshops provided for Title Service Agents. AAA Club Alliance (ACA) is an equal opportunity employer. Our investment in Diversity, Equity, and Inclusion: At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color, gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply. Job Category: Customer Service Work from home or Remote positions primary residence must reside within the footprint that AAA Club Alliance Inc. operates. Our club is located in 13 states including CT, DE, IN, KS, KY, MD, NJ, OH, OK, PA, SD, VA, Washington D.C., and WV. AAA Club Alliance is the result of AAA Mid-Atlantic, AAA Allied Group, AAA Oklahoma/South Dakota, and AAA Ohio Automobile Club joining, now representing nearly six million members in 13 states and Washington, DC. We are always looking for talented people who will commit with us to provide exceptional service, peace of mind and savings to our Members. Our Associates make the difference each day in the lives of our Members. We encourage you to learn more about us and apply to positions for which you are interested and qualified. Click on the Careers Home page to follow us on LinkedIn, Twitter, and Facebook, and create job alerts to be the first to know when positions that meet your interests become available at AAA Club Alliance. AAA Club Alliance complies with federal, state and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please direct your inquiries to jobs@aaamidatlantic.com.
Salary : $17 - $20
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