What are the responsibilities and job description for the New Product Specialist position at AAA NCNU?
Job Description
Job Description
Why Work For Us?
Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position
401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period
Benefits – Medical, Dental, Vision, wellness program and more!
Paid Holidays
Paid Time Off – Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.
Collaborative Environment – AAA will value your contribution to providing exceptional service to our members
Free AAA Classic Membership
AAA Product Discounts
Tuition Reimbursement Program
ESSENTIAL FUNCTIONS
Exhibits AAA guiding principles and core values.
Act as Subject Matter Expert in branch for all new Product and Bundle Offerings.
Effectively communicate AAA new products and value propositions.
Achieve monthly assigned sales goals.
Prospect, educate and qualify leads to create sales-ready opportunities.
Consistently follow-up on leads and unsold quotes by phone and email. Makes outbound calls for lead generation.
Actively works with Branch Team Members to generate referrals.
Understands and actively promotes products and services to achieve individual goals in support of meeting organization goals and objectives.
Overcomes obstacles that create barriers to Team Member or branch efforts.
Identifies process improvement opportunities and proposes solutions.
Acts as an agent for change while promoting AAA’s guiding principles and core values.
Performs routine sales, service and operational functions for AAA Members including; DMV, cashiering, auto travel, notary and insurance sales support, with expectations for maintaining required standards, policies and procedures.
KNOWLEDGE AND SKILLS
Demonstrates sales and service skills. Able to effectively interact, face-to-face, with new, prospective and existing Members.
Accuracy and comfort handling money, making change, balancing cash drawer.
Good computer skills, proficient in both reading and basic arithmetic.
Good written and verbal communication skills in person and over the phone.
Ability to multitask in response to requests, requirements and Member / Team Member expectations.
Ability to accept feedback and correct course as necessary.
Genuine passion for the sales discipline and for helping clients succeed
Ability to qualify opportunities involving multiple key decision makers
Ability to build and maintain lasting relationships with Members
Exceptional verbal communication and presentation skills
Understanding and experience in professional selling processes
Ability and desire to thrive in a fast moving, ever-evolving environment
Ability to perform basic calculations and mathematical figures
1-2 years of work experience with a preference for sales or customer service-focused positions including work in sales, insurance, retail, service industry, or fast paced office environments
Preferred Qualifications
Experience working with sales and service standards and goals (preferred).
Current & valid Driver's License with clean history may be required
Bonding and fingerprinting may be required
Starting rates vary by region. Ranges start from $24.52 up to $29.09 hourly. This role is subject to an incentive plan that includes commissions. We expect most employees to earn between $0 - $15,000 in incentives annually, contingent on performance.
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