What are the responsibilities and job description for the ERS Technician III position at AAA?
Job Details
Description
ABOUT AAA HOOSIER MOTOR CLUB :
Since 1902, AAA Hoosier Motor Club, headquartered in Indianapolis, provides membership benefits including emergency roadside assistance, retail discounts and a variety of products and services for its 400,000 members across Indiana. It also operates a full-service travel agency and an insurance agency which markets and sells auto, home and life insurance. Hoosier Motor Club has 300 employees and operates 11 retail branch offices including seven in metro Indianapolis as well as Bloomington, Clarksville, Lafayette, Muncie, and Terre Haute. And it is an affiliate of the American Automobile Association (AAA), the largest motoring and leisure travel organization in North America with more than 60 million members.
Here's What is in it for YOU :
- A company culture that provides training and learning opportunities.
- A brand that you can be proud to be part of.
- A culture that will challenge you to be your best.
- Health / Dental / Vision benefits.
- Paid Time Off
- Paid Holidays.
- Company provided LTD & Life Insurance.
- Retention bonuses.
- Service Anniversary Recognition.
- Free AAA Classic Membership.
- Generous 401k w / company match.
- Company provided HSA dollars.
Position Summary :
Service members and other customers who contact AAA Hoosier Motor Club for roadside assistance. Drives to location of member to perform services.
Duties and Responsibilities :
Qualifications
Supervisory Responsibilities : This position has no direct supervisory responsibilities.
Physical Effort : Stand
F (Frequently)
Walk
F (Frequently)
F (Frequently)
Handling / Fingering
F (Frequently)
Reach Outward
F (Frequently)
Reach Above Shoulder
F (Frequently)
Climb
O (Occasionally)
Crawl
O (Occasionally)
Squat or kneel
F (Frequently)
Bend
F (Frequently)
10 lbs. or less
F (Frequently)
11-20 lbs.
F (Frequently)
21-50 lbs.
O (Occasionally)
51-100 lbs.
O (Occasionally)
Over 100 lbs.
N (Not Applicable)
Push / Pull
12 lbs. or less
F (Frequently)
13-25 lbs.
F (Frequently)
26-40 lbs.
O (Occasionally)
41-100 lbs.
N (Not Applicable)
N (Not Applicable)
Activity is not applicable to this occupation.
O (Occasionally)
Occupation requires this activity up to 33% of the time (0 - hrs. / day)
F (Frequently)
Occupation requires this activity from 33% - 66% of the time ( - hrs. / day)
C (Constantly)
Occupation requires this activity more than 66% of the time ( hrs. / day)
Other Physical Requirements
Vision (Near, Distance, Peripheral, Depth Perception)
Sense of Sound (Ability to hear members and employees)
Must pass a DOT physical upon being hired to perform duties of the Technician III level.
WORK ENVIRONMENT
Working in a Fleet garage setting with tools and vehicles. Noise levels, odors and temperatures will vary. Also, may be required to perform driving duties which include working alone outside in a variety of changing weather conditions including rain, snow, sleet, fog, ice, wind, during the day and night hours. Driving and working in hazardous traffic conditions in a variety of geographic locations from urban to rural.
Education and / or Experience Requirements :
High school diploma or GED preferred but not required.
Valid Driver’s license w / For Hire endorsement, required, and driver record in accordance with the AAA Associate Driver Safety Guide.
Experience :
One to three months’ related experience or training preferred, but not required, or equivalent combination of education and experience.
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