What are the responsibilities and job description for the Telemarketing Membership Agent position at AAATX AAA Texas LLC?
This position makes outbound phone calls to lapsed members in California, Hawaii, New Mexico and Texas in order to renew those memberships.
Job Duties
Using a predictive dialing tool, call lapsed members in California, Hawaii, New Mexico and Texas to generate a renewed membership.
Invoice memberships sold and process payments.
Maintain up-to-date, working knowledge of membership products, features and benefits.
Perform all other duties and responsibilities as assigned or required.
Work focuses on the ability to sell memberships. During the sales process, obstacles and conflicts can arise requiring the ability to multi-task and quickly provide solutions to various issues. Occasionally matters need to be referred to supervision for resolution.
Qualifications
Bachelors Equivalent combination of education and experience
4-6 years Membership sales or related experience. Preferred
Professional communication skills required, both written and oral.
Demonstrated ability to prioritize tasks and assignments required.
Proficiency in Microsoft Office software, including Outlook, Word and Excel required.
Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plan with company match AND Pension
• Tuition assistance
• PTO for community volunteer programs
• Wellness program
• Employee discounts (membership, insurance, travel, entertainment, services and more!)
"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”
AAA is an Equal Opportunity Employer
