Assistant Registrar

Job Competency

Data Interpretation & Application

Assistant Registrar

Requisition ID: 2025-11998

Position Type: Full-Time

Schedule Shift: Day

Hours Per Week: 38

Travel: None

Category: Student Services

Overview

Reporting to the Registrar, the Assistant Registrar performs duties that facilitate the matriculation and academic progress for students in their assigned college/program. In addition to the roles traditionally associated with registration and student records, this position also provides leadership to other functions including scheduling, transcript processing, enrollment verifications, and degree conferrals. The Assistant Registrar must possess strong organizational and interpersonal skills, be detail oriented, self-motivated, capable of handling complex projects, and have the ability to work independently and with a team. Other necessary skills include a high level of comfort working with technology, the ability to handle confidential and sensitive data, excellent customer service skills, and effective verbal and written communication skills.

Responsibilities

• Maintains student records:
• Tracks Leaves of Absence, Incompletes, and academic progress.
• Coordinates scanning and indexing of student records into Banner.
• Leads and manages registration for their assigned college/programs.
• In collaboration with their assigned college/program, builds the semester schedule of course sections and manages changes as they arise.
• Processes outgoing transcripts for current students and alumni, grade changes, program transfers, Leaves of Absences, withdrawals and academic probations.
• Verifies and processes transfer credit; posts to transcripts.
• Tracks student progress and verifies satisfaction of degree requirements prior to conferral.
• Orders/prepares diplomas for graduation and assists with graduation.
• Provides information to students on student services, registration, policies and procedures and provide updates regarding changes in policy as they arise.
• Completes state licensing forms for graduates and processes student/alumni verifications including loan deferments, letters of anticipated graduation, and degree verifications. Reports eligibility to various State Boards in and out of California.
• Verifies student enrollment through the National Student Clearinghouse and assists in the monthly error reports.
• Ensures the integrity and confidentiality of student and alumni records in accordance with University policy and FERPA guidelines.
• Acts as point of contact for Veteran’s students and reports enrollment to Veteran’s Affairs.
• Delivers exemplary customer service to students aiding them in all processes related to registration, updating directory information, and any changes to their student status.
• Define, analyze and resolve student, faculty and staff user problems within Banner and other related systems.
• Works collaboratively with students, colleagues within Student Affairs, and key contacts from assigned programs/colleges on interpreting, and adhering to, University policies including catalog rights, articulation agreements, and grading.
• Understand interoperability of transfer articulation tools (Degreeworks) and student academic data regarding degree audit output.
• Assist in implementation of new software functionality. Oversee relevant testing, troubleshooting and maintenance.
• Supports and demonstrates student-centered behaviors.
• Upholds University’s professional, ethical and integrity standards.
• Other duties as assigned.
  
  

Qualifications

• Bachelor’s degree preferred or four to six years of previous relevant work related duties.
• Intermediate level mastery of Microsoft Office suite, specifically Word, Excel, and Teams.
• Strong verbal and written communication skills.
• Strong organizational and time management skills with emphasis on accuracy and attention to detail.
• Ability to work under pressure and meet deadlines.
• Ability to establish goals, prioritize duties and make decisions based on programmatic and institutional policies.
• Familiarity with a student information system (Banner or similar product).
• Flexibility and willingness to learn new systems.
• Ability to communicate effectively, orally and in writing.
• Strong customer service skills.
• Knowledge of, and the ability to explain, FERPA, federal and state laws pertaining to higher education, and the regulations put upon institutions by their accrediting bodies.
  
  

To apply, visit https://apptrkr.com/6126816

Touro University is an equal opportunity employer. Touro University treats all employees, job applicants, and students without unlawful consideration of race, ethnicity, religious creed, color, national origin, ancestry, sex (including pregnancy, childbirth or related medical condition), age, disability, medical condition, marital status, genetic information, sexual orientation, gender, gender identity, gender expression, military service or veteran status, citizenship status, or any other classification protected by applicable federal, state or local laws. We are committed to ensuring the fulfillment of this policy in all decisions, including but not limited to, recruitment, the administration of educational programs and activities, hiring, compensation, training and apprenticeship, placement, promotion, upgrading, demotion, downgrading, transfer, layoff, suspension, expulsion and termination, and all other terms and conditions of admission, matriculation, and employment.

Inquiries or complaints concerning the non-discrimination policies should be sent to Zachary Shapiro, 1310 Club Dr, CEO/Provost Suite, Vallejo, CA 94592, zshapiro@touro.edu (707-638-5459) or, alternatively, to the Chief Compliance Officer at compliance@touro.edu and 646-565-6000 x55330.

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