Demo

Coordinator

AACRAO
College Park, MD Full Time
POSTED ON 2/20/2025
AVAILABLE BEFORE 3/20/2025
Job Competency

Problem Solving

Professional Integrity

Technological Knowledge

Position Title: Coordinator – JR100908

Category: Exempt, Regular Full-time

Responsibilities

The purpose of this position is to provide efficient and effective mission critical services to a wide range of Office of the University Registrar (OUR) constituents, and to coordinate and manage specialized projects that are vital to the university’s academic support services provided by OUR. Under the general supervision of the University Registrar, and reporting directly to the Assistant Registrar, this coordinator position exercises considerable independent judgement and a wide latitude of action in dealing with staff in the Office of the President, Office of the Provost, Office of Undergraduate Studies, the Colleges and Departments, Division of Information Technology, Academic Technology and Innovation, Institutional Research, Planning & Assessment, Office of General Counsel, Student Financial Services, and other areas at the university within the scope of interactions pertinent to the position. The responsibilities within the purview of this position include: coordinating the development of the university’s seven-year academic calendar and working with the University Registrar and the Provost’s Office to ensure compliances, approval with the University System of Maryland (USM), and publication; managing the process of yearly updates to the university’s undergraduate academic catalog and registration guide, and ensuring their timely publication; coordinating the resolution of student issues, and reviewing student appeals for special exceptions to make recommendations to the University Registrar; reviewing requests for FERPA compliance to make recommendations to the University Registrar; managing the university’s Records Retention Plan corresponding to the retention of student records, and the yearly updates and the overall maintenance of the FERPA tutorial; conducting business and systems’ requirements analyses, data querying and analytics, and reports generation and visualization; coordinating the electronic conversion of paper, microfiche, and microfilm records; managing the Office’s social media presence and providing web applications support; coordinating updates to Office forms; and, coordinating and managing other specialized projects.

Qualifications

Bachelor’s degree required. Minimum of four years of experience in higher education, preferably in the capacity of interpreting and processing academic policy and regulations, and in managing student records. Ability to perform business and systems requirements analyses and to extract information from databases to create reports, and demonstrated experience with data analyses and visualization. Competency in creating documentation and providing training to individuals and groups.

Knowledge of college or university Office of the Registrar operations preferred. Project management experience a plus.

Knowledge of a college or university’s policies, procedures, and institutional purpose and goals. Knowledge of academic records policies, procedures, and operations typically found in higher education institutions. Demonstrated sensitivity and discretion in handling matters affecting students, parents, faculty, advisors, administrators, and community members. Ability to maintain confidentiality of information obtained, and be able to perform the duties of the position in compliance with all requirements, regulations and laws, particularly the Family Educational Rights and Privacy Act (FERPA).

Ability to formulate, articulate, and operationalize principles, policies, procedures and standards related to academic record keeping. Requires the application of technical skills, knowledge, and judgment in the interpretation and application of institutional academic policies and academic credit.

Excellent oral and written communication skills needed in working with issues related to policy, procedures, and confidential matters. Ability to prepare and present ideas, information, and training clearly and concisely verbally, in writing, and in presentation mode.

Salary: $80,000 – $85,000

The University of Maryland, College Park, actively subscribes to a policy of equal employment opportunity, and will not discriminate against any employee or applicant because of race, age, sex, color, sexual orientation, physical or mental disability, religion, ancestry or national origin, marital status, genetic information, or political affiliation.

Job Traveling : None

Salary : $80,000 - $85,000

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