What are the responsibilities and job description for the Compliance Coordinator position at AAM LLC?
Primarily responsible for ensuring Architectural Guidelines and Governing Documents are upheld within the community by thorough knowledge of CC&Rs and Design Guidelines for the community. Providing both customer service and education to homeowners in respect to compliance and submittal processes to ensure the overall success of the community.
Position Responsibilities :
- Provides direct support to the Community Manager in order to meet community standards.
- Partners with homeowners to educate and ensure effective, long-term solutions.
- Research issues of non-compliance and prepares documentation for Committee / Board review.
- Records and tracks compliance information through company database.
- Maintains detailed records of compliance through investigations and follow up reports of non-compliance.
- Investigates issues of complaints / accusations brought against second parties by homeowners and makes determinations based on these findings.
- Oversees the preparation of all compliance notices, fine notices and all related compliance issues as well as landscape and architectural submittals.
- Conducts routine property tours / inspections of all lots in the Community to ensure compliance with Association CC&Rs.
- Tracks and logs all design review submittals and prepares necessary documentation to be presented to the DRC (Design Review Committee)
- Communicates to owners regarding any missing documentation in DRC submittals.
- Educates homeowners, staff and realtors on proper submittal processes and compliance administration.
- Meets with and provides ongoing education to homeowner committees.
- Utilizes a computer software tracking system that ensures timely implementation of compliance.
- Monitors software database to uphold guideline standards.
- Performs other related duties as directed.
Knowledge, Skills & Abilities :
Physical Demands & Work Environment :
