What are the responsibilities and job description for the Compliance Coordinator position at Credit Union West?
Job Description
Job Description
Credit Union West has been named a ‘Top Company to Work for in Arizona’ for the 12th year in a row (2013-2024)! This prestigious award announced by BestCompaniesAZ is earned by achieving stellar marks in a comprehensive workplace survey, where employees are asked to rate and share feedback including culture, leadership and overall satisfaction.
Credit Union West continuously looks for ways to improve employee satisfaction and experience. In addition to high paying wages, Credit Union West also offers the following :
- Full-time employees receive 100% paid health, dental & vision insurance
- Earn incentives up to 15%, depending on position
- 401K plan with employer matching funds up to 5%
- Profit Sharing
- Tuition reimbursement
- Gym membership reimbursement
- Paid time off for holidays, vacation, and sick days
- Diverse and inclusive workplace
- Credit Union West membership and discounts
Be part of our award-winning team!
POSITION SUMMARY
Supports the mission of the Credit Union by enhancing the quality of life for our members, by providing accurate and timely service that builds trust and loyalty, delivered in a professional member friendly environment. Responsible for creating, implementing, and managing quality control processes for the organization. Assesses the adequacy and extent of programs designed to safeguard Credit Union assets. Responsible for independent validation of management, accounting, regulatory and risk reporting data to support the organizations framework. With Minimal supervision, develops and uses monitoring tools to capture service levels and defect rates. Continually expands quality control and review processes to catch and correct inaccurate work before the member is impacted. Supports the Director of Compliance, to ensure prioritization of assurance activities and requirements with business owners is met. Compiles and issues reports detailing conclusions and providing recommendations for improvement. Responsible for supporting the Director of Compliance, and co-workers with the accurate completion of all regulatory requirements and forms, including but not limited to Bank Secrecy Act (BSA) requirements, Currency Transaction Reports (CTR), and FinCEN and OFAC notifications.
Essential Functions & Additional Responsibilities
50% Analysis of Data- Develops exception reports by identifying defects and defect rates within core functions of Credit Union operations, according to departmental guidelines / time frames. Delivers analysis of data leveraged for management, accounting, risk and / or regulatory reporting to identify perceived data accuracy anomalies or inconsistencies. Conduct end-to-end transaction testing (from point of origin to reporting) to ensure data accuracy, completeness, and conformance with management, accounting regulatory and risk report instructions / requirements. Ensure maintenance of electronic work papers, process flows, operating manuals, and other relevant process documents to ensure transparency and meet internal policy requirements.
30% Test Execution and Remediation– Identifies and notes exceptions, identifies factors causing exceptions, effects corrections and makes recommendations to modify operations to reduce exceptions. Oversees remediation activities to validate remediation in accordance with internal and external expectations. Develops flow charts or timelines for various organizational processes to capture possible points of failure to identify opportunities for improvement. Monitors, and reports on test execution and quality metrics to the Director of Compliance and Management to support the improvement of service quality, member records, and Credit Union data.
15% BSA / AML –Assists the Director of Compliance in providing guidance to staff regarding the processing and completion of Currency Transaction Reports (CTRs) and Suspicious Activity Notification Forms (SANFs) per federal standards, guidance, and regulations. In addition, ensures compliance with the Office of Foreign Asset Control (OFAC) by monitoring and reporting as applicable.
5% Performs other duties as assigned.
EDUCATION : A high school diploma or G.E.D.
EXPERIENCE : 1-3 years of experience in financial institution with quality control experience preferred.
Skills & Competencies
