What are the responsibilities and job description for the Front Desk Monitor position at AAM LLC?
Primarily responsible for answering the phone lines, managing the front entrance and maintaining the reception desk, utilizing excellent customer service skills while greeting visitors and homeowners via phone and face-to-face.
Position Responsibilities :
- Provides direct receptionist support to all on-site property needs by providing the highest quality customer service to inbound callers, visitors and vendors.
- Partners with Administrative Support team and the On-site Community Manager to effectively manage the front reception area and inbound calls as well as assist with various administrative projects.
- Filters inbound calls to determine appropriate direction.
- Greets all visitors / homeowners and determines their immediate needs.
- Monitors pickups / deliveries.
- Keeps Carriage House tidy and organized. Spot clean as needed.
- Assists with Coffee Bar.
- Assists in the stocking / restocking of supplies.
- Regularly tours amenities for homeowner well-being and safety.
- Performs other related duties as directed.
Knowledge, Skills & Abilities :
Physical Demands & Work Environment :
