What are the responsibilities and job description for the Customer Service Assistant position at AArete?
Job Title: Remote Customer Service Assistant
Company: AARETE
Job Type: Full-Time, Remote
Location: Remote (Work from Home)
How to Apply
Interested candidates should submit their resume and a brief cover letter to hr@opensourcing.pro
About AARETE
AARETE is a leader in decentralized clinical trial services, providing in-home clinical trial visits to ensure convenience for patients and efficiency for sponsors. Our mission is to bring high-quality clinical research directly to patients, improving accessibility and engagement in medical studies.
Job Overview
We are looking for a highly organized and detail-oriented Remote Customer Service Assistant to support our operations. The ideal candidate will have strong communication skills, excellent time management, and the ability to multitask in a fast-paced environment. This role is critical in ensuring smooth daily operations, assisting with administrative tasks, and supporting team members across different departments.
Key Responsibilities
Provide administrative support to various departments, including scheduling meetings and managing calendars.
Handle email correspondence, data entry, and document management.
Assist in maintaining and organizing digital records.
Coordinate travel arrangements and expense reports.
Support HR with onboarding new hires and maintaining personnel records.
Manage office supplies and liaise with vendors as needed.
Assist with other administrative duties as assigned.
Qualifications & Skills
Proven experience as an office assistant, virtual assistant, or similar role.
Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace.
Excellent written and verbal communication skills.
Ability to work independently and handle multiple tasks simultaneously.
High level of professionalism and attention to detail.
Strong problem-solving and organizational skills.
Experience in healthcare, clinical trials, or a related field is a plus but not required.
Benefits
Competitive salary based on experience.
Flexible remote work environment.
Opportunities for career growth and professional development.
Supportive team and collaborative work culture.
