What are the responsibilities and job description for the VP Operations position at AARP?
Overview:
The AARP Foundations’ VP of Business Operations develops and implements systems, processes, and policies to support the organization's growth and sustainability. This role monitors operational performance, identifies areas for improvement, and enhances overall efficiency and impact. Overseeing daily operations, the VP ensures effectiveness, compliance with policies, and seamless execution of organizational functions.
Additionally, the VP leads project implementation, process improvements, and strategic planning in collaboration with senior management. They align procurement and other operational functions with strategic goals to maximize efficiency and effectiveness. Responsibilities include managing records information, facilities, leases, office space, and equipment while overseeing vendor relationships and procurement to ensure cost-effectiveness, quality, and compliance with legal and regulatory requirements. The role also includes planning and budgeting for operations while driving consistency, compliance, and continuous improvement across the organization to achieve strategic priorities.
Responsibilities:
Compensation and Benefits
AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition and tuition reimbursement.
AARP Foundation works for and with vulnerable people over 50 to end senior poverty and reduce financial hardship by building economic opportunity. As a charitable affiliate of AARP, we serve AARP members and nonmembers alike. Through vigorous legal advocacy and evidence-based solutions, and by strengthening supportive community connections, we foster resilience, advance equity and restore hope.
The AARP Foundations’ VP of Business Operations develops and implements systems, processes, and policies to support the organization's growth and sustainability. This role monitors operational performance, identifies areas for improvement, and enhances overall efficiency and impact. Overseeing daily operations, the VP ensures effectiveness, compliance with policies, and seamless execution of organizational functions.
Additionally, the VP leads project implementation, process improvements, and strategic planning in collaboration with senior management. They align procurement and other operational functions with strategic goals to maximize efficiency and effectiveness. Responsibilities include managing records information, facilities, leases, office space, and equipment while overseeing vendor relationships and procurement to ensure cost-effectiveness, quality, and compliance with legal and regulatory requirements. The role also includes planning and budgeting for operations while driving consistency, compliance, and continuous improvement across the organization to achieve strategic priorities.
- Leads business planning. Creates, establishes, communicates, and oversees implementation of policies, practices, standards, and other measures to ensure effective and consistent support and execution.
- Collaborates with cross-functional teams on strategic business objectives. Collaborates with executive leadership to develop and attain department goals while providing expertise, counsel and guidance on strategic and operational management.
- Identifies, recommends, and implements new processes, technologies, and systems to address challenges and to improve and streamline organizational efficiency and optimal use of resources and materials. Identifies trends and resolves systemic issues across functions and ensures strong communication within a matrixed environment.
- Conducts and manages outcomes of various studies that include analyzing, reviewing, forecasting, trending, and presenting information for operational and business improvement. Develops and implements effective/strategic end-to-end business solutions through research and analysis of data and business processes and best practices.
- Ensures that departmental/business unit decisions and project plans such as those for staffing, development and organization are in line with the organization’s business plan and vision.
- Oversees the quarterly and annual budgeting process by understanding business priorities and managing the preparation of monthly, quarterly, and year- end operating budgets and other financial statements/reports for management.
- Manages and coaches’ team, including oversight of work product, performance management, recognition, and compensation (ongoing and annual), as appropriate.
- Bachelor’s degree required
- 10 years’ experience overseeing and implementing operational systems, processes and policies at an organizational, or business unit level.
- Experience building and leading high performing teams.
- Ability to align operational functions across an organization that enable consistency, compliance and continuous improvement.
- Project management, building management, procurement and vendor management experience required.
- Change management experience.
AARP will not sponsor an employment visa for this position at this time.
Additional Requirements
Additional Requirements
- Regular and reliable job attendance
- Effective verbal and written communication skills
- Exhibit respect and understanding of others to maintain professional relationships
- Independent judgement in evaluation options to make sound decisions
- In office/open office environment with the ability to work effectively surrounded by moderate noise
Hybrid Work Environment
AARP observes Mondays and Fridays as remote workdays, except for essential functions. Remote work can only be done within the United States and its territories.
AARP observes Mondays and Fridays as remote workdays, except for essential functions. Remote work can only be done within the United States and its territories.
Compensation and Benefits
AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition and tuition reimbursement.
Equal Employment Opportunity
AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.
AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.
