What are the responsibilities and job description for the Restaurant Manager at the Wayback Hotel - Paloma Restaurant - Pigeon Forge position at Aatmos Hospitality, LLC?
Restaurant General Manager for Paloma Scratch Kitchen and Paloma Swim Club at The Wayback Hotel
Are you ready to lead a F&B journey like no other? The Wayback Hotel is seeking an exceptional Leader to spearhead our restaurant outlets Paloma Scratch Kitchen and Swim Club. Paloma is more than just a restaurant; it's a F&B adventure where Latin ingredients meet modern-American technique, all within a vibrant and playful atmosphere.
Who we are looking for:
- Ability to build a strong cohesive team of Leaders and Team Members
- Takes ownership of restaurant and team.
- Able to hold the team accountable in a positive manner that ensure both the Team Member and Guest are happy
- Maintains composure and objectivity under pressure.
- Strong time management skills and ability to multi-task.
- Has a strong background in Bar & Liquor Management
- Effective communication and follow-up skills.
- Ability to manage all F&B budgets by holding team accountable to achieve them
- Performs job in a professional manner in front of guests and team members by maintaining a positive attitude, staying calm, being diplomatic and responding promptly to guest inquiries or complaints.
- Rational, prudent, and practical.
What you will be doing:
- Maintain a professional image and always support the Company in actions and words.
- Maintain a work atmosphere consistent with the AATMOS’ standards for professionalism and total quality Guest service.
- Maintain open channels of communication with Hotel General Manager, fellow co-workers, and Guests.
- Address guests’ complaints in a manner which results in superior guest service.
- Actively enforce all safety policies to protect associates, guests, and company assets.
- Always extend professionalism and courtesy to guests.
- Motivate and encourage staff to effectively solve problems needing attention.
- Provide a safe working environment, in compliance with OSHA/SMDS standards.
- Comply with all Corporate accounting procedures.
- Lead by example, demonstrating self-confidence, energy, and enthusiasm.
