What are the responsibilities and job description for the Bellperson/Concierge position at AATMOS?
Job Summary:
The role of bell person/Concierge is primarily responsible for welcoming all guests to the hotel as well as bidding them farewell. The bell person/Concierge is escorting guests to and from their accommodations, orienting them with the features of the property and their accommodations, assisting the guest in any way to make them feel more comfortable in accordance with the Marriott Standards of Excellence.
- Unload and transport guest luggage upon arrival
- Assist in the transport and loading of guest luggage upon departure
- Assist guests with any needs, questions, or special requests
- Assist front desk staff
- Assist guests with parking
- Answer phones
- Assist housekeeping and beach service as needed
- Assist with any other reasonable request
- Be aware of daily hotel activities, group and VIP arrivals.
- Ensure the lobby, bell closet and work areas as well as departmental equipment are always clean and presentable
- All other duties as assigned
Benefits:
- Health Insurance – 50% paid by employer
- Discounted Vision and Dental Insurance
- Discounted Hotel Rooms
- Paid Time off / Vacation Pay
- Sick Pay
- Daily Pay with ZayZoon
- Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs
- Ability to read, write, speak, and communicate in basic English preferred
- Previous experience as a bellperson/concierge preferred
- Detail oriented and thorough
- Active Listener
Physical Demands:
- Able to work long shifts plus the ability to stand, sit or walk for extended periods of time
- Able to grasp, lift and/or carry up to 50 lbs. as needed
At AATMOS, we value our employees and offer a range of benefits including competitive pay, opportunities for career advancement, and a positive work environment. Join our team of dedicated professionals committed to providing outstanding guest experiences.
