Demo

Business Analyst with DigitalEcommerce

AB2 Consulting, Inc.
Dearborn, MI Full Time
POSTED ON 3/9/2025
AVAILABLE BEFORE 6/9/2025

Job Summary : We are looking for an experienced BA to assist with day to day project documentation on US / CA Ford / Lincoln Model Year Change Over (MYCO) project launche and the integration of the data into products at FordDirect. This person will need to be a selfstarter and able to excel at crossfunctional collaboration in a highly political fast paced environment. The resource is a first point of contact for inquiries and data anamolies and will need to do an initial RCA and triage accordingly. The resource will also be the first point of contact for testing teams needing coordination across systems of functional test cases. The person will be responsible for managing and optimizing the processes surrounding this function and work with our clients at FMC to ensure the data is being actioned as appropriate.

Essential Job Functions :

1. Coordinate with internal and external parties including our clients and testing partners.

2. Document processes and requirements including nonfunctional business rules technical integrations regional variants functional specs data mapping and user interface.

3. This role supports Product Owners / Managers and the person must be well organized and able to deliver efficiently.

4. Facilitate meetings including design requirements gathering use case reviews resourcing meeting minutes etc.

5. Coordinates project delivery by participating in requirement reviews.

6. Review new features and roadmaps to identify cross team impacts

7. Reviews ticket queues to ensure appropriate triage of tickets.

Other Responsibilities :

Manages ongoing relationship with testing partners maintain appropriate credentials for users and monitor onboarding and offboarding of partners on behalf of FordDirect product owners.

Work with dealer specialists on inquiries and ensure that all cases are fully addressed.

Continuously optimize tools and processes to reduce risks in over exposure of data.

Create documentation of endtoend processes supporting domain.

Minimum Qualifications and Job Requirements :

  • 3 years experience
  • Bachelors degree (or equivalent professional experience) in Technology Digital Media Digital Business Creative Production ECommerce or relevant field desired
  • Must be a systems thinker able to connect dots across multiple workstreams
  • Must be well organized and detail oriented
  • Must have excellent communication skills (verbal & written)
  • Must have ability to prioritize and focus plan with agility
  • Must have the ability to seamlessly execute as well as coordinate between multiple parties (collect assets communicate timing obtain signoff etc.).
  • Must have the ability to problem solve and create solutions to challenges
  • Must have a curious and consistently learning mindset
  • Must have high competence in JIRA MS Office applications especially MS Excel and formulas

Key Skills

SQL,Agile,Business Analysis,Visio,Waterfall,Business Process Modeling,Requirements Gathering,User Acceptance Testing,Business requirements,SDLC,Systems Analysis,Data Analysis Skills

Employment Type : Full Time

Experience : years

Vacancy : 1

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