Property specialist

Assignment View Sector State of AZ Contract Number CTR Contractor's Work Location AZDOR Position Title Unclaimed Property Specialist I Labor Category Business Operations Job Category Administrative Number of Positions Job Level Submittal allowed per staffing agency Priority Assignment Type Temporary Driving Required?

No Is a Fingerprint Clearance Card (FPCC) Required? No If Driving is Required, an MVR is required N / A Is this role located on-site, hybrid, or remote?

Hybrid Work Location Address W Monroe St, Phoenix, AZ, Assignment Details Target Start Date / / Target End Date / / Shift st Shift Work Schedule Standard Tentative Shift Start Time : AM Tentative Shift End Time : PM Rate Unit Hour Estimated Regular Hours / Week OT Expected No Travel Required No Estimated OT Hours / Week Travel % Travel Description(Domestic / International) Security Clearance None Position Details Drug Screen No Background Checks Yes Position Description Manning the Unclaimed Property Hotline The first contact and the liaison between Unclaimed Property and its current and potential clients.

This position takes ownership for effectively solving customer issues, complaints and inquiries. Specific duties include :

• Managing inbound calls in a timely manner
• Following call CENTER "scripts when handling different topics
• Identifying customers' needs, clarify information, research every issue and providing solutions Document Control Retrieving, classifying and organizing forms and correspondence, specific tasks include :
• Sign for incoming registered or certified mail
• Sort and Distribute mail
• Keep records of incoming packages
• Collect and prepare correspondence to be mailed
• Correct and forward misdirected mail
• Arrange for express delivery when needed Data Entry Quickly and accurately capturing information, specific tasks include :
• Transfer data from paper formats into computer files or database systems
• Type in data provided directly from customers
• Verify data by comparing it to source documents
• Update existing data
• Retrieve data from the database or electronic files as requested
• Sort and organize paperwork after entering data to ensure it is not lost Skills Required Manning the Unclaimed Property Hotline Document Control Data Entry Skills Preferred Experience Required years of combined Office, Data Entry, and Telephone Experience Preferred Education Required High School Diploma or Equivalent Education Preferred Additional Information This is a hybrid position. Please review intake form

Last updated : 2024-11-21