What are the responsibilities and job description for the Clerk position at Abacus?
Abacus Staffing, a leading provider of comprehensive employment / placement solutions, is seeking market talent. We offer meaningful and long-term employment opportunities, competitive pay structure and outstanding customer service to a workforce of more than 20,000, nationally.
Job Title : Clerk (42830)
Job Locations : City of Virginia Beach, Human Services, Central Administration
3432 Virginia Beach Blvd. Virginia Beach, VA 23452
Schedule : Monday - Friday 8 : 00am-5 : 00pm
Pay Rate : $15.00 hourly .
Overview :
The City of Virginia Beach Department of Human Resources is seeking a talented clerk to greet and announce appointments, visitors, clients on the receptionist station; prioritize and organize resource information, and verbally communicate directions and instructions as needed. The clerk will answer inquiries and obtain information for clients, the public, customers, visitors and other parties; provide information regarding activities at Human Services; the location of other departments, offices and employees within the organization.
Job Duties :
- The Clerk is stationed at one of three reception desks for Human Services with the task of directing visitors to the correct area.
- Answer agency telephone calls and respond to queries from citizens.
- Follow all guidelines and policies pertaining to Front Desk security procedures; and communicate with customers by providing information about Human Services, such as location of departments, offices, and hours of operation.
- Apply knowledge of principles and processes for providing customers and personal services to the public.
- Communicate with a variety of people to accomplish daily assignments on the telephone and in person.
- Maintain professional attitude when dealing with irate, angry customers.
- Answer questions from employees or public in person and on telephone
- Explains rules, policy and regulations
- Operate computer screening systems
- Resolve client or public complaints by directing call to appropriate program area
- Follow city telephone standards
- Maintain and update resource information and telephone lists
- Alert proper administration staff of any threatening or dangerous situation
- Communicate & liaise verbally between clients / workers / public / professionals and relevant staff and interpret and respond clearly and effectively to spoken requests over the phone and to verbal instructions.
- Maintain accurate receipt and sign-in / attendance records; courteously deal with vendors and other City employees; maintain work area in an organized and clean order; provide security for the area while on duty.
Requirements :
Weekly pay and benefits available!
Abacus Staffing
Visit us : 360 Southport Circle, Suite102 Virginia Beach, VA 23452
Contact us : (757) 495-3145 (text or call) Apply at : www.abacusonline.jobs
Apply Today - Gain Access to Immediate Employment Opportunities!
Join the Abacus family of more than 27,000 employees assigned to top-rated clients, nationally.
Why Abacus?
When you apply, your experience may be considered across business verticals :
Employment opportunities include a wide range of placement options : project-based, temporary to permanent hire, part-time, contract-basis, direct hire and on-demand placement.
Ideal Candidate will possess :
Salary : $15
