Demo

IT Business Systems Analyst, Sr

Abacus
North Palm Beach, FL Full Time
POSTED ON 2/16/2025
AVAILABLE BEFORE 5/11/2025

Description :

Analyzes business process and practices in an effort to focus the design and implementation of information technology solutions that meet customer needs and business initiatives. Collaborates on an on-going basis with the Programmer / Analysts. Applies advanced analytical skills within functional are Furlough Notification ll NextEra Energy Contingent Workforce Program (CWP) assignments are eligible for worker furlough. Typical furlough schedules coincide with select national holidays, but may be subject to change. Suppliers will be notified by the CWP of those workers impacted and the applicable furlough dates prior to each furlough period. Worker Building Location JB - Juno Beach Office - 0000103492 Will driving be required as part of position duties / work? No Driving Record Validation For all positions indicating driving requirements, supplier must hold validation of non-restricted current driver''s license and demonstrate the following : no alcohol / drug related driving offenses within the previous five years and / or the license is not currently suspended or restricted related to hours of driving or reason for driving. Additional Job Details Senior Atlassian System Administrator

Job Summary

NextEra Energy is seeking a highly skilled IT Systems Administrator to support and maintain our Atlassian tech stack, hosted within NextEra's AWS VPC. The ideal candidate will work with the team to manage our Jira, Jira Service Management, Confluence, and Crowd applications, ensuring they are optimized and running smoothly. This role includes the system administration of both our project management tools and our code management platform, GitHub. The administrator will also be responsible for maintaining system integrity by performing regular maintenance tasks, updating add-ons, and implementing best practices and guardrails to ensure system stability and performance.

Required Skills

  • 3-5 years of experience as an Administrator of Atlassian Products (Jira, Jira Service Management, Confluence, and Crowd).
  • Proficient in system administration tasks such as setting up projects, creating and maintaining Agile team data, and configuring project boards (scrum / kanban).
  • Knowledge of AWS VPC for hosting Data Center versions of the Atlassian products.
  • Strong problem-solving skills with a high level of attention to detail.
  • Experience in running system maintenance tasks, including updating add-ons, pruning unused components, and reclaiming licenses.
  • Familiarity with Data Center guardrails and best practices to ensure optimal performance and reliability of the Atlassian platform.

Complementary Skills, Tools, and Technologies

  • Proforma for Jira Service Management : Ability to create interactive and intuitive intake forms.
  • Configuring Service Desk : Setting up customer request types, SLAs, queues, and other parameters for Jira Service Management.
  • Experience with other Atlassian tools and add-ons such as eazyBI, JXL Sheets, Structure, Jira Advanced Roadmaps, and integration of GitHub with Jira.
  • Expertise in setting up screens, workflows, custom fields, with a deep understanding of the ramifications these changes can have on system performance.
  • Experience with ScriptRunner, particularly in setting up behaviors and scripted fields.
  • Familiarity with Agile methodologies, including Scrum and Kanban.
  • Technical writing skills for documenting system changes and creating user guides.
  • Basic scripting and automation skills (e.g., Python, Shell scripting) for automating routine tasks.
  • Understanding of ITIL practices for incident and change management.
  • Experience with GitHub administration : creating teams, managing access, troubleshooting user permissions. Will Per Diem and Mob / De-Mob expense types be available for this requisition? No If Per Diem is available, please indicate the maximum amount : 0 If Nuclear Business Unit : On-Boarding Note Nuclear workers requiring unescorted badge access will follow onsite in-processing procedures. All others will be required to complete Non-Nuclear pre-assignment screenings through their staffing supplier. Please contact CWP with any questions : cwp@nexteraenergy.com or 561-694-4761. Will the selected worker require unescorted badge access into Nuclear protected areas? No Is NERC CIP unescorted physical or cyber access required for this assignment? No Which NERC access is needed? N / Is Federal Energy Regulatory Commission access required? No Shift Type Standard Shift (8-5) Hours per Day 8 Hours per Week 40 Total Hours 2,096.00
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