Project Overview
Project Goals :
- Enterprise-wide asset management approach
- Enable data-driven decision making
- Acquire, use and maintain assets more efficiently
- Increased transparency and collaboration within the county - with employees and residents
- Support informed capital planning
Project Background
This project is in process.Fleet and Property Management (including SRS - the Service Request System) are completed.Parks & Recreation deployment is scheduled for Q3 2024-Q1 2025.Public Works (including Traffic Signals, Road Maintenance, Environmental Services, and Traffic Signs);deployment will be done in 2 consecutive phases, their exact phase timing TBD but will likely go through
2026.
Primary Project Deliverables (detailed deliverables are on the next slide) :
Project Management : Continued Deployment of the Enterprise Asset Management (EAM) system (70%)Organizational Change Management (OCM) readiness assessment, change strategies, communication,and training plans (30%)
Project Management : Primary Responsibilities and Deliverables
Primary Responsibilities :
Understands the project drivers and expected business outcomes.Develops a project plan, including tasks, resource assignments, andschedule.
Manages deliverables according to the plan, making adjustmentswhen necessary.
Provides regular updates to governance, leadership, and keystakeholders.
Sets and communicates work priorities, monitors / reports progress.Tracks project budget : partners with EAM Systems Manager tomanage the budget, monitor spending, and forecast future costs.
Manages changes to scope / deliverables to achieve project goalswithin the approved time and cost; recommends timely corrective
action when needed.
Provides leadership and direction to the EAM implementation teamto ensure project success.
Coordinates / collaborates with AssetWorks (Vendor) ProjectManager.
Logs and follows through to disposition Project-related risks, actionitems, issues, and decisions; escalates issues and risks as needed.
Monitors progress, tracks hours, and reports status.Other duties as assigned.Primary Deliverables :
Up-to-Date Project PlansManagement of Project Schedule,Deliverables, and Quality
Tracked budgetEstimates to Complete; Estimates atCompletion
Approved / Declined Change RequestsLeadership Team Consultation andGuidance
Leadership Progress ReportsCollaboration with System VendorsRAID RegisterRisksAction ItemsIssuesDecisionsEPMO / Sponsor Status Reports (includinghours burndown)
OCM : Primary Responsibilities and Deliverables
Primary Responsibilities :
Understands the project drivers and expected businessoutcomes.
Identifies and assesses stakeholder impacts.Performs stakeholder analysis.Conducts readiness assessments.Develops OCM near and future-term strategies; provides inputinto the project plans about OCM-related activities and tasks.
Develops and manages a communications plan for all phases ofthe project.
Develops communications materials (using a variety of vehicles)to inform stakeholders about project status and upcoming
activities.
Assists with the development of leadership (includinggovernance) presentations.
Works with the vendor to develop / deliver training and desktopreferences.
Provides input into a post-implementation support plan.Evaluates the efficacy of the solution / benefits with end users.Develops the sustainment plan and trains personnel.Logs and follows through to disposition Project-related risks,action items, issues, and decisions; escalates issues and risks as
needed.
Monitors progress, tracks hours, and reports status.Other duties as assignedPrimary Deliverables :
Impact AnalysisStakeholder AnalysisReadiness AssessmentsOCM Strategies (near and future-term)Input into Project Plans for OCM-RelatedDeliverables / Activities / Tasks
Communication PlansModification of Training Plans / MaterialsDevelopment of Desktop ReferencesTraining Delivery (in collaboration with thevendor)
Governance-related presentationsInput into Post-Implementation SupportPlan
Evaluation PlanEvaluation ResultsSustainment PlanRAID RegisterRisksAction ItemsIssuesDecisionsEPMO / Sponsor Status Reports (includinghours burndown)
Candidate Qualifications
Mandatory Qualifications :
B.S. or B.A. degree (4 year) (or Associates degreeplus an additional 5 years' experience)
5 years' of experience and solid ProjectManagement skills
Proven competency in Organizational ChangeManagement
Proven competency in developing and deliveringtraining
5 years' experience as a contractor or consultantLOCAL candidates only.Desired Qualifications :
Experience managing projects in state, county, or citygovernments or non-profit sector
Experience with Enterprise Asset Management systemsPMP certification from PMICCMP certification from ACMP or Prosci certificationExperience with Organization DevelopmentExperience in developing test scripts / testingExperience with agile project approaches (Note : project iscurrently utilizing a waterfall approach.)
Note : Diverse and bilingual candidates are strongly encouraged to
Apply
General Skills and Abilities :
Business acumenElicitation skillsRelationship-building skillsPractical and pragmatic process-orientation; efficientand effective
Has or can quickly earn trust and credibility withstakeholders through action and transparency.
An "honest broker" - can deliver bad news in goodways.
Ability to communicate up-down-and-across.Influencing skillsAnalytical, strategic, creative, and systems thinkingskills
Ability to analyze problems, identify and evaluateoptions, and implement solutions.
Ability to determine priorities, plan workload, andmeet deadlines.
Ability to develop and manage budgets.Knowledge of Business Analysis best practices;ability to adapt to the needs of the
organization / Project.
Performs at high levels under pressure, even duringorganizational chaos.
Coachable; open and receptive to continualfeedback
General Management skills.Project Environment and Schedule
Project Environment
Ramsey County is committed to racial equity, diversity and inclusion.The Project is sponsored by the Public Works department of the Economic Growth and CommunityInvolvement Service Team.
The consultant resource for this position will be managed by the Enterprise Project Management Office.The PM / OCM consultant will work with the sponsor and key stakeholders.Resources are located in the Arden Hills Public Works office.Ramsey County is operating in a hybrid workmodel; the resource will be required to be on site as needed (initially 1-2 days / week). Work will be
primarily conducted during standard business hours.
Project Schedule
Anticipated Project Start Date : Approximately November 12, 2024Anticipated Duration : Through of 3 / 31 / 25; continuation of the project is contingent on additional funding.Estimated Hours : Up to full timeThe County will retain the option to extend the work orders in increments as determined by County staff
