Organizational Change Manager – Workday

Hollstadt Overview

Hollstadt Consulting is a management and technology consulting firm dedicated to placing professionals at engagements where they will excel. When you work with us, you'll work with a refreshingly real company led and staffed by seasoned experts who are also down-to-earth, good people. We're committed to treating you with respect and helping you achieve your career aspirations.

Since 1990, Hollstadt has been a trusted partner to more than 150 domestic and global companies and has successfully completed over 3,000 projects. Our continued growth has created challenging and rewarding opportunities for accomplished IT and Business Consultants. Hollstadt Consulting is an equal opportunity employer including disability/veteran.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Hollstadt Consulting and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel at any time.

Role: Organizational Change Manager

Start Date: May 12th, 2025

Duration: January 31, 2027 with potential to extend

Estimated hours: up to 40 hours per week

Location: St. Paul, hybrid – 2 days onsite

Rate: $70.87/hr W2 - $83.16/hr W2 depending on qualifications

Department Overview - Human Resources & Finance

Human Resources and Finance are both departments within the Strategic Service Team. The new Enterprise Resource Planning (ERP) system (Workday) will serve both departments with the concurrent implementation of the Human Capital Management (HCM) and Finance modules.

Human Resources

Human Resources provides service and support to departments and employees. This includes:

• Coordinating recruitment, hiring, and training.
• Conducting contract negotiations and providing consultation on employee/department issues.
• Administering employee benefits, compensation, and job classification.
• Promoting and maintaining a diverse employee population.

Finance

The Finance department is responsible for:

• Review and preparation of the annual operating and capital budgets.
• Revenue and expenditure forecasting.
• Legislative analysis.
• Cash management.
• Operating the enterprise-wide accounting and payroll systems.
• Financial reporting.
• Investments.
• Debt financing.
• General financial analysis.
• Coordination of internal and external audits.
• Procurement.

Project Overview

Background

The organization is replacing the current Enterprise Resource Planning (ERP) system, PeopleSoft (Aspen and Summit modules), with the Workday ERP system. The current system was implemented in 2000 and contains significant customizations to support organizational processes. A needs assessment of the current system and processes was completed to identify key opportunities for improvement in the new system. Workday was selected after a competitive solicitation process (RFP) was completed. You can learn more about the Workday ERP system here: An external link was removed to protect your privacy..

Project Objectives

• Move to a modern, cloud-based system with improved functionality compared to current systems.
• Leverage standard functionality and align processes with best practices, when possible, to minimize customizations.
• Become more efficient in operations and service.
• Develop integrations between the new ERP system and other systems to facilitate efficient data transfers and processes.

In-Scope

• For replacement of current PeopleSoft financials and human capital management modules:

• Communications plans.
• Organizational Change Management (OCM)-related readiness assessments and change strategies.
• Training needs assessments/strategies/plans.

Out-of-Scope

• Workday modules that are not needed to replace existing functionality.

Primary Responsibilities and Deliverables

Primary Responsibilities:

• Collaborate with the vendor OCM counterpart to:

• Understand the project drivers, scope, and expected business outcomes.
• Develop the engagement approach, milestones, and schedule in collaboration with key stakeholders.
• Build collaborative and trust-based relationships with key stakeholders and personnel.
• Conduct and report impact analyses and readiness assessments.
• Develop and deliver organizational change plans including communication and training needs assessments/plans.
• Create and manage a change champion network.
• Facilitate user experience workshops.
• Develop a sustainment plan.
• Evaluate the effectiveness of organizational change plans and training for user adoption; develop and implement remediation plans when warranted.
• Log and follow through to disposition Project-related risks, action items, issues, and decisions; escalate issues and risk as needed.
• Monitor progress, tracks time, and reports status.
• Develop and submit status reports.
• Other duties as assigned.

Primary Deliverables:

• Engagement approach, milestones, and schedule.
• Impact analyses.
• Readiness assessment(s).
• Organizational change plans.
• Communication strategies/plans.
• Training needs assessments/strategies/plans.
• Change Champion network.
• Facilitated workshops.
• Evaluation plan.
• Evaluation (user adoption) reports:

• OCM strategies.
• Training.

• Remediation plans.
• Sustainment Plan.
• RAID Register:
  • Risks.
  • Action items.
  • Issues.
  • Decisions.
• Status Reports (with hours burndown).

Mandatory Qualifications:

• B.S. or B.A. degree (4 year) (or Associates degree plus an additional 5 years’ experience).
• 5 years experience working with multiple stakeholder groups in an Organizational Change Management role for a large technology program.
• Ability to quickly establish stakeholder trust in a hybrid work environment.
• LOCAL Candidates only.

Desired Qualifications:

• Experience as an OCM Practitioner in state, county, or city governments or non-profit sector.
• Familiarity with Workday Financial and/or Human Capital Management modules.
• Ability to contribute to the development and delivery of Workday-related training to multiple stakeholder groups.
• ACMP or Prosci certification.
• Note: Diverse and bilingual candidates are strongly encouraged to apply.

General Skills & Abilities:

• Knowledge of best practices, tools, and techniques in the professional discipline of organizational change management.
• Business acumen.
• Elicitation skills.
• Facilitation skills.
• Negotiation and conflict resolution skills.
• Influencing skills.
• Has or can quickly earn trust and credibility with stakeholders and team through empathy, follow through, and transparency.
• Ability to communicate effectively with all stakeholders.
• Analytical, strategic, creative, and systems thinking skills.
• Ability to analyze problems, identify and evaluate options, and implement solutions.
• Performs at high levels under pressure, even during organizational chaos.
• Open and receptive to continual feedback.
• An “honest broker” – can deliver bad news in good ways.
• Training development and delivery.
• Evaluation skills.
• Proficient in MS Office suite and collaboration tools.