What are the responsibilities and job description for the Customer Care Representative position at Abatix?
Abatix is looking for a Customer Care Representative! The Customer Care Representative is the face of the company to many of our customers, vendors and business partners. This position assists customers over the phone, in-person and via email. The ideal candidate is a clear communicator, friendly and willing to go above and beyond to help our customers.
Pay range : $20 / hr depending on experience
Job Description
- Assist customers in person, over the phone and via email
- Provide pricing and product information, process orders and provide delivery information
- Source and process special orders and direct shipments
- Stay current on product knowledge
- Resolve discrepancies regarding shipments, receipts or other transactions
- Recommend process improvements and new customer opportunities to supervisors
- Perform vendor relations and negotiations as needed
Job Requirements
Benefits of the Abatix Family
Abatix is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Salary : $20
