What are the responsibilities and job description for the Network Technician - Hourly position at ABB?
Network Technician - Hourly
Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions : gender, LGBTQ , abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
This position reports to
IS Application Specialist
Your role and responsibilities
This is a position providing computing support to the ABB Westville plant and staff. The position is responsible for problem determination, problem / incident recording, problem resolution and problem escalation of all supported products and services. These products and services include networks, client / server systems, PC, desktops, desktop applications software, online software, peripheral devices, and others. Job Description : Responsibilities of this position will include, but are not limited to, the following :
- Advise on software and hardware upgrades to maintain business continuity
- Proficient in writing technical documentation
- Must be able to conduct user training and support to all employees
- Utilize superior customer service skill
- Provide first-level contact and problem resolution for all users with hardware, software and network issues
- Configure desktops, laptops, tablets, and peripherals for end users
- Install and maintain network equipment
- Run network cable
- Maintain virtual servers and CIM server
- Support BUS users as a liaison with other internal support staff
- Ensure data backups are being performed
- Oversee telephone system
- Requisition computer equipment to support plant operations
Qualifications for the role
More about us
We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. ABB in the United States requires employees to be fully vaccinated against COVID-19, or in specific and limited circumstances, be approved for a sincerely held religious belief or a medical / disability accommodation. Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites : http : / / www1.eeoc.gov / employers / upload / eeoc_self_print_poster.pdf http : / / www1.eeoc.gov / employers / poster.cfm. http : / / www.dol.gov / ofccp / regs / compliance / posters / pdf / OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9 : 00 A.M. - 5 : 00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.
