What are the responsibilities and job description for the IT Technician- Hourly position at University of Arkansas, Fayetteville?
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Closing Date : 02 / 15 / 2025
Type of Position : Clerical
Workstudy Position : Job Type :
Temporary (Fixed Term)
Work Shift :
Sponsorship Available :
Institution Name :
University of Arkansas, Fayetteville
Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation’s top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance Arkansas and build a better world through education, research and outreach by providing transformational opportunities and skills, promoting an inclusive and diverse culture and climate, and nurturing creativity, discovery and the spread of new ideas and innovations.
The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation’s strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.
As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.
Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.
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Department : IT Operations Hourly
Department's Website :
Summary of Job Duties :
IT Technicians configure, troubleshoot, and maintain software and hardware. This position is responsible for supporting a range of technology issues for all Housing residents and staff members.
Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.
Qualifications :
Minimum Qualifications :
Must be enrolled at the University of Arkansas in current or upcoming classes
Experience with Microsoft Office
Preferred Qualifications :
Major in a computer related field
Basic understanding of computer networks
Cumulative GPA 2.5 or higher
Customer service experience
Knowledge, Skills, & Abilities (KSAs) :
Good communication skills in order to interact with students and staff on a daily basis
Ability to maintain a high level of customer service while adhering to departmental and university standard operating procedures
Ability to quickly analyze computer system problems or errors and devise corrective measures
Ability to create and maintain complete and up-to-date documentation regarding the various systems and procedures used within the department
Ability to use resources appropriately
Ability to use clear and proactive verbal and written communication
Ability to work well under limited supervision and complete job duties
Additional Information :
Graduate students are subjected to background checks.
Salary Information : 13.00 per hour
Required Documents to Apply :
Resume
Optional Documents :
List of three Professional References (name, email, business title), Proof of Veteran Status
Recruitment Contact Information :
Tyler Saitang, IT Operations Support Coordinator,
Special Instructions to Applicants :
Pre-employment Screening Requirements :
Criminal Background Check, Sex Offender Registry, Substance Abuse Testing
The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and / or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds inclusion, opportunity, educational excellence and unparalleled access for all.
The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
Constant Physical Activity :
Feeling, Hearing, Manipulate items with fingers, including keyboarding, Reaching, Repetitive Motion, Sitting, Standing, Talking, Walking
Frequent Physical Activity :
Balancing, Climbing, Crawling, Crouching, Grasping, Kneeling, Lifting, Pulling, Pushing, Stooping
Occasional Physical Activity :
N / A
Benefits Eligible :
Salary : $13
