What are the responsibilities and job description for the Information Technology Assistant position at Abbott-Action Inc.?
JOB SUMMARY
Abbott-Action Inc., a leading POP display and manufacturing company located in Attleboro, MA, is seeking an information technology assistant to work alongside the IT Director in providing technical support for all company hardware, software, and operating systems.
DUTIES AND RESPONSIBILITIES:
- Installing, configuring, and troubleshooting computer hardware and software issues like operating systems, applications, printers, and peripherals.
- Monitoring network performance, identifying and resolving network connectivity issues.
- Creating, managing, and resetting user accounts and access levels.
- Installing software updates and security patches on systems.
- Maintaining accurate documentation of IT systems, SOPs, and troubleshooting guides.
- Assisting with data backup processes and disaster recovery procedures.
- Coordinating with hardware and software vendors for repairs and upgrades.
- Providing basic technical training to users on new systems or applications.
EDUCATION and/or EXPERIENCE
- College education or heavy college coursework in the field of computers, information technology, computer software and hardware, and operating systems.
- Good communicator amongst employees.
Candidates are PREFERRED who offer the following:
- 3-5 years work experience in information technology or computer science
- Knowledge of Windows Server/Workstation, Active Directory, MAC OS, Virtualization & Networking.
- Experience with Microsoft Office programs.
Abbott-Action Inc. provides a competitive compensation and benefits package.
The company is an Equal Opportunity Employer.
BENEFITS
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
SCHEDULE
- 8 hour shift
- Monday to Friday
ABILITY TO COMMUTE
- Attleboro, MA 02703 (Required)
WORK LOCATION
- In person
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Salary : $20
