Demo

Implementation Support Specialist

Abbott
Indianapolis, IN Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/22/2025

The Opportunity

Abbott Point of Care is a global leader in providing critical medical diagnostic and data management products for rapid blood analysis that are intuitive, reliable, and cost-effective. Our i-STAT System is an advanced, portable diagnostic tool that provides real-time, lab-quality results within minutes to accelerate patient-care decision-making. The i-STAT System has the industry’s most comprehensive menu of tests in a single, with-patient platform, including blood gases, electrolytes, chemistries, coagulation, hematology, glucose, and cardiac markers. By delivering lab-quality results in minutes, our i-STAT System fosters a collaborative, patient-centered environment while driving improved operational performance.

Abbott Point of Care has an exciting opportunity for an Implementation Support Specialist (ISS) .

The ISS will be a part of a dynamic field support service team responsible for driving the successful implementation and verification of our products within Hospitals within assigned geographical regions. Key responsibilities will include collaborating with lead IPMs, providing best-in-class execution of implementation activities and tasks to support the company's portfolio of products, and engaging with key personnel to restructure customer processes to facilitate patient better care with the company's products. You will continue Abbott’s 130 year tradition of bringing new products and technologies to the world that create more possibilities for more people at all stages of life.

WHAT YOU DO

  • Implementation Support : Coordinate and execute Performance Verifications, End User Training, and Go Live Support within an implementation case.
  • Administrative Tasks : Ensure all administrative tasks are completed promptly and accurately, including updating project notes and milestone dates in Summit, expense reporting, and other necessary items.
  • Customer Relationship Management : Understand customer needs, build relationships with key stakeholders within accounts, and articulate the benefits of point-of-care testing.
  • Product Knowledge : Demonstrate a thorough understanding of key product attributes and conduct product demonstrations.

EDUCATION AND EXPERIENCE YOU’LL BRING

Required :

  • Bachelor's degree- preferably in Medical Technology, Nursing, Respiratory Therapy, or a related field; Associate degree with relevant experience,
  • 3 to 4 years of experience in the field.
  • Multi-tasking : Manage multiple assignments across geographies.
  • Planning and Prioritization : Strong organizational skills.
  • Solution-Oriented : Provide solutions and contingency plans.
  • Technical Skills : Proficiency in Microsoft Office and CRM (Salesforce).
  • Travel : Willing to travel 75% of the time, including overnight travel. Eligible for a company car.
  • Teamwork and Independence : Work independently and as a team member.
  • Customer Service : Develop professional relationships; and appropriate behavior.
  • Self-Starter : Motivated by personal and team success.
  • Communication : Convey information clearly and concisely.
  • Problem-solving : Strong analytical and critical-thinking skills.
  • Public Speaking : Confidently present to upper management.
  • Preferred Qualifications :

  • Healthcare Knowledge : Familiarity with Emergency Departments, Free Standing Emergency Departments, and Urgent Care Centers.
  • If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Implementation Support Specialist?

    Sign up to receive alerts about other jobs on the Implementation Support Specialist career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $78,798 - $105,031
    Income Estimation: 
    $100,385 - $137,222
    Income Estimation: 
    $78,798 - $105,031
    Income Estimation: 
    $100,385 - $137,222
    Income Estimation: 
    $100,385 - $137,222
    Income Estimation: 
    $130,881 - $173,980
    Income Estimation: 
    $130,859 - $185,836
    Income Estimation: 
    $169,808 - $238,033
    Income Estimation: 
    $63,962 - $83,484
    Income Estimation: 
    $78,798 - $105,031
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Abbott

    Abbott
    Hired Organization Address Westfield, IN Full Time
    Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-chan...
    Abbott
    Hired Organization Address Orlando, FL Full Time
    The Opportunity We have an exciting opportunity for an Accounting Supervisor at our Orlando, FL location. Our Abbott Rap...
    Abbott
    Hired Organization Address Columbus, OH Full Time
    Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-chan...
    Abbott
    Hired Organization Address Portland, ME Full Time
    Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-chan...

    Not the job you're looking for? Here are some other Implementation Support Specialist jobs in the Indianapolis, IN area that may be a better fit.

    Community Implementation Specialist

    Shares, Incorporated, Greenfield, IN

    WMS Product Implementation Specialist

    SHEIN, Indianapolis, IN

    AI Assistant is available now!

    Feel free to start your new journey!