What are the responsibilities and job description for the Senior Ambassador position at Abbott?
The Opportunity
This position works out remote location in the Core Diagnostics Division.
We’re empowering smarter medical and economic decision-making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.
Our diagnostic solutions are used in hospitals, laboratories, and clinics around the globe. The crucial information derived from our tests, instruments, and informatics systems is often the first step in patient care decision-making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers.
What You’ll Work On
Position Territory / Location
- The territory is Eastern Pennsylvania, Delaware and Maryland
- Qualified candidates must currently live in the territory.
- Relocation assistance is not authorized for this position.
The Ambassador will be the representative of Abbott and the Abbott Core Diagnostics brand to the customer. The Ambassador operates as the primary account management contact with key strategic (landmark) customer accounts; with a focus on customer satisfaction, improving economic profitability; increasing customer loyalty; and retaining business via contract renewal and closing new solutions.
Key responsibilities include :
Support implementation process on new landmark account, through :
Position Scope
Represents Abbott and the Abbott Core Diagnostics brand to the customer with emphasis on laboratory management. Will interact with Sales colleagues, Area / Regional Marketing; Customer Support Center and Technical Service; Finance. This position is a very visible and will influence customer purchase decisions. Makes decision on reagent utilization on integrations and troubleshooting product replacement. Considers financial and customer implications as part of decision making. Critical contribution to the effectiveness of the CAPA system with responsibility for accurate documentation of customer complaints and the actions taken to resolve those concerns. Exhibits high level of integrity; honesty; keeping commitments and presenting information completely and accurately to both internal and external customers. Monitor and maintains customer satisfaction through direct contact. Adheres to safety guidelines; policies; procedures.
Required Qualifications
Bachelor’s degree or equivalent relevant experience required.
Preferred Qualifications
Bachelor’s degree in Bio Medical / Engineering / Electrical / Mechanical / Medical Technology or Commercial is preferred.
The base pay for this position is $75,300.00 – $150,700.00. In specific locations, the pay range may vary from the range posted.
Salary : $75,300 - $150,700
