At Abbott, we're a global healthcare leader dedicated to helping people live more fully at all stages of life. Our diverse portfolio of innovative technologies spans the spectrum of healthcare, encompassing diagnostics, medical devices, nutritionals, and branded generic medicines. We serve over 160 countries with our team of 114,000 colleagues.

Abbott Point of Care is a division that develops, manufactures, and markets critical medical diagnostic and data management products for rapid blood analysis. The i-STAT System is an advanced, portable diagnostic tool providing real-time lab-quality results within minutes to accelerate patient-care decision-making. This system boasts the industry's most comprehensive menu of tests in a single platform, including blood gases, electrolytes, chemistries, coagulation, hematology, glucose, and cardiac markers.

We offer a dynamic work environment where you can grow professionally, personally, and as a member of our community. You'll have access to:

• Career development opportunities with an international company.
• Free medical coverage through our Health Investment Plan (HIP) PPO medical plan after one year of employment.
• An excellent retirement savings plan with a high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit – an affordable path to higher education.
• A reputation as a great place to work in dozens of countries worldwide and recognition as one of the most admired companies globally by Fortune.
• Recognition as one of the best big companies to work for and the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

The Senior Manager, Global Salesforce Training, is a key role within our Abbott Point of Care Division. You will be responsible for developing, implementing, and continuously enhancing sales training programs. These programs cover selling skills, sales processes, product knowledge, clinical proficiency, objection handling, district manager/sales manager training, and new hire onboarding.

You will set and drive training team priorities in alignment with the Commercial organization's business objectives, enhance salesforce effectiveness through standardized training cadences and approaches, and partner with Area Commercial/Sales leaders to reinforce and execute key divisional business initiatives. You will also develop new capabilities through targeted training programs.

This role involves close collaboration with sales and marketing teams on product launches and existing product training, focusing on training the APOC global sales organization, particularly the APOC sales team in direct and key distributor markets. You will leverage subject matter experts within the matrix organization and collaborate with team members across functional, geographical, and divisional boundaries.

As Senior Manager, Global Salesforce Training, you will report to the Director of Global Commercial Excellence and Education within the Global Commercial Operations organization at Abbott Point of Care.

What You'll Work On

1. Develop and execute annual training plans based on business priorities and training needs, ensuring alignment with budgets.
2. Determine the best sales and training approaches for the area field sales organization, considering their unique challenges and requirements.
3. Create sales training strategies and programs for new hires and ongoing skill enhancement, covering essential topics such as product knowledge, clinical proficiency, selling processes, account planning, objection handling, negotiation, deal coaching, and time management.
4. Develop and implement sales curricula, educational materials, and a training calendar, ensuring consistency and relevance.
5. Align sales training program focus and priorities with Area General Managers, Sales Directors, and Country Managers, promoting seamless execution and effectiveness.
6. Demonstrate leadership experience, influencing both with and without direct authority, and act as a change agent to identify opportunities for improvement and drive business performance enhancements.
7. Continuously assess and update training programs to meet long-term and short-term requirements, staying current on market trends and industry best practices.
8. Conduct field travel with representatives and managers to evaluate the effectiveness of training programs, identifying strengths and areas for improvement, and communicate with stakeholders to share best practices and new capabilities.
9. Collaborate across the business, division, and with external vendors to ensure effective training delivery and maximize product/service utilization.
10. Establish personal development plans and manage the performance of direct reports, fostering a team environment that enables sales trainers to reach their full potential.

Required Qualifications

• Bachelor's degree in Business or a science-related field reflecting the educational level of our customer base.
• 10 years of overall business experience, including 2-5 years as a sales representative in healthcare, diagnostics, or devices, and 2-3 years as a district manager/team leader in a complex selling environment.
• Ability to lead and direct a diverse team to achieve goals and drive continuous improvement, supporting evolving sales force business models.
• Demonstrated ability to work across the enterprise and with cross-functional teams to influence and accomplish business objectives without direct authority.
• Experience in effectively managing conflict and negotiations, with the ability to quickly learn, understand, and train highly technical concepts to the sales team.
• Excellent written, verbal, and interpersonal communication skills, enabling effective communication at all organizational levels, including executives.