Senior Inside Business Development Manager, Allergan Aesthetics

Job Title: Sr. Inside Business Development Manager 

Location: Austin, TX **(HYBRID – 3 days in office)**

Pay: Base Sales Incentive Plans

Type: Full time, direct hire

Team: Inside Sales, Allergan Aesthetics

Benefits: Paid Holidays, PTO, medical/dental/vision, matching 401k & much more!

The Allergan Medical Inside Sales Representative is a revenue generating position with responsibility for quarterly sales quota attainment for the Facial Aesthetics portfolio of products and for managing and enhancing portfolio growth through business development activities using primarily phone communication. The Inside Sales Representative must be able to proactively multitask, self-manage and operate in a fast-paced environment that endorses constant change. Responsibilities also include working independently and managing sales activity in an assigned geography and possessing professionalism and the ability to effectively collaborate with customers, the sales force, and upper management counterparts. This position will be responsible for all vacant and leave of absence territories within an assigned region as well as maintain a list of targeted accounts. Detailed target account list to be provided separately. Quotas to be provided separately. Duties also include educating, training, and developing new and existing accounts.

The employee must conduct their work activities in compliance with all Allergan internal requirements and with all applicable regulatory requirements. Allergan internal requirements include compliance with ethics, environmental health and safety, financial, human resources, and general business policies, requirements, and objectives.

Key Duties and Responsibilities:

Consistently achieves sales quota across portfolio. Proficient in sales execution component of marketing plans. Independently creates call and business development plans across the product portfolio. Demonstrates adaptability and creativity with multiple initiatives.

Sales processes must be focused on business growth and relationship building.

Manages attainment of assigned sales quota and customer satisfaction through consistent communication with the Regional Manager and Inside Sales Area Manager, managing own sample allocation, placing orders, providing marketing materials, and assisting accounts with marketing strategies. Also leads execution on all campaigns/promotions, new product launches, training of accounts on Allergan programs and other sales related initiatives.

Develop product knowledge and utilize to best serve customer’s current business needs, as well as to prospect new products, program, and training opportunities with current accounts and to identify and qualify new business. Educate the customer regarding indications, contraindications, and safety of the products, and how they fulfill the needs of the customer. Obtain information needed to accurately understand problems and needs use this information to determine solutions and formulate new and innovative ideas proactively solve customer problems in a manner that exceeds customer expectations.

Provide technical training to the customer on application and use of the company’s products. Manages complex orders from quotation to final payment and resolves product issues including promotions and returns.

Collaboration with Regional Manager, respective field reps and Inside Sales Area Manager - Acts as referral specialist for more detailed and/or complex customer needs. Work cross functionally with field sales in order to drive sales objectives cultivates client relationships develops and collaborates on all account activity and growth. Travel could range from 20-30% based on territory needs.

Leave of absence and vacant territory coverage includes collaboration with the respective Sales Representative, Region Manager and Inside Sales Area Manager to develop and negotiate a coverage plan. This can include consistent communication- managing own sample allocation, placing orders, providing marketing materials, and assisting accounts with marketing and business development strategies. Also includes execution on all campaigns/promotions, new product launches and other sales related initiatives.

Provides customer with account information, detailed instructions on order placement and product shipment processes, product pricing, and pertinent contact information.

Attend sales training and sales meetings as required. Complete administrative responsibilities such as: monthly sales report, quarterly business plan, presentations, expense reports.

Education

Bachelor’s Degree or higher required

Requirements

Five or more years of relevant sales/marketing experience is required.

A track record of earning strong commissions, the ability to work independently, be highly organized and exhibit superior communication skills required. 

Normal 20/20 vision ability (with corrective lenses, if needed) is required by this position.

Preferred Skills

Experience in the healthcare industry involving interaction with physicians, patients, etc. 

Experience in educating or influencing targeted customers.

Two years of working in medical sales/inside sales preferred.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required.

Knowledge of Inside Sales selling skills and business environment

Knowledge of clinical, surgical techniques and procedures, and medical terminology.

Knowledge of medical device/pharmaceutical/aesthetic market or a related field.

Skill in demonstrating a professional phone and in person etiquette.

Skill in managing time effectively.

Ability to provide service to accounts in various time zones across the US.

Ability to present to a group in a web ex or virtual setting.

Ability to communicate effectively, orally and in writing, with employees of various disciplines within various departments and all other internal and external contacts.

Ability to work independently and plan extensively to meet goals.

Ability to track sales performance.

Ability to maintain accuracy, consistency, and quality in a fast-paced, multi-task environment.

Ability to coordinate and synchronize multiple projects while maintaining a high degree of customer service.

Ability to use Microsoft Office, Outlook, MSWord, EXCEL, PowerPoint, and some database software.

Motivated by individual and team achievement.

#LI-AA

AbbVie is an equal opportunity employer including disability/vets. It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a disabled veteran, recently separated veteran, Armed Forces service medal veteran or active duty wartime or campaign badge veteran or a person’s relationship or association with a protected veteran, including spouses and other family members, or any other protected group status. We will take affirmative action to employ and advance in employment qualified minorities, women, individuals with a disability, disabled veterans, recently separated veterans, Armed Forces service medal veterans or active-duty wartime or campaign badge veterans. The Affirmative Action Plan is available for viewing in the Human Resources office during regular business hours.

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