What are the responsibilities and job description for the Center Customer Service Specialist position at ABC Pest Control of Houston Inc?
Description
Job Title: Call Center Customer Service Specialist
Job Type: Full-time
Location: 11934 Barker Cypress Rd, Cypress TX 77433
We are seeking a highly motivated and customer-focused Call Center Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment.
Responsibilities:
- Answer incoming calls and respond to customer inquiries in a professional and courteous manner
- Provide accurate information about products and services to customers
- Resolve customer complaints and issues in a timely and effective manner
- Document all customer interactions and transactions in the appropriate systems
- Meet or exceed performance goals and metrics, including call quality, customer satisfaction, and productivity
If you are passionate about providing exceptional customer service and want to join a dynamic team, please submit your application today.
Requirements
Requirements:
- - High school diploma or equivalent
- - Previous experience in a call center or customer service environment preferred
- - Excellent communication skills, both verbal and written
- - Strong problem-solving and decision-making skills
- - Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- - Proficient in Microsoft Office and other computer applications
- - Must have reliable transportation to commute to 11934 Barker Cypress Rd, Cypress Tx daily
Salary : $17 - $19
