What are the responsibilities and job description for the Customer Solutions Specialist position at ABC Supply Co.?
About ABC Supply Co.
ABC Supply Co. prides itself on being an employee-first company, recognizing the talents, rewarding efforts, and helping employees reach their full potential. As a result, we have been named one of the best places to work in the country by Glassdoor and have won the Gallup Great Workplace Award every year since its inception.
As a Sales Representative, you will have the opportunity to work with customers to determine their needs and recommend the most suitable products and solutions. If you have a passion for sales and are committed to providing world-class service, we encourage you to apply.
Responsibilities include:
Qualifications include minimum 2 years previous window and door installation, knowledge, and/or sales experience; excellent communication and interpersonal skills; effective time management and prioritization skills; basic computer skills; positive attitude and team player; detail and service-oriented.
ABC Supply Co. prides itself on being an employee-first company, recognizing the talents, rewarding efforts, and helping employees reach their full potential. As a result, we have been named one of the best places to work in the country by Glassdoor and have won the Gallup Great Workplace Award every year since its inception.
As a Sales Representative, you will have the opportunity to work with customers to determine their needs and recommend the most suitable products and solutions. If you have a passion for sales and are committed to providing world-class service, we encourage you to apply.
Responsibilities include:
- Determining customers' needs and recommending appropriate products and solutions
- Following a product/supply checklist for each customer's job and up-selling additional products and supplies
- Answering telephones and entering sales orders
- Accepting payment and applying it to the appropriate customer account
- Coordinating customer pick ups with the warehouse
- Following up on deliveries to ensure materials arrived on time with all items accounted for
- Reordering products to keep the store and warehouse shelves well stocked
- Addressing and resolving service concerns, should they arise
Qualifications include minimum 2 years previous window and door installation, knowledge, and/or sales experience; excellent communication and interpersonal skills; effective time management and prioritization skills; basic computer skills; positive attitude and team player; detail and service-oriented.
