Demo

Dispatcher

ABE Networks
Rockville, MD Full Time
POSTED ON 3/28/2025
AVAILABLE BEFORE 5/28/2025

Description


You Are:
  • A trustworthy individual. You love to take care of people and thrive in a collaborative environment. The concept of white-glove care is a standard you can deliver day in and day out to be the backbone of our Operations team.
You Have:
  • A passion for customer service and excellent communication skills to ensure smooth coordination between our technicians and clients. Experience and skill in assisting high-end (ultra high net worth) clientele and executives with exacting standards. A steady work history (3yrs between hops), a pleasant disposition, Hiqh EQ.
Your Location:
  • Our Office: 12250 Wilkins Ave Rockville, MD 20852
  • Your Clients: High-End Homes in the MD/VA/DC area
Your Schedule:
  • Full Time (40hrs/Wk)
  • Mon-Fri from 7:30am to 4:30pm
Your Manager:
  • David, General Manager
A.B.E. Networks' Core Values
  • Stronger Together
  • Design-Led Innovation
  • Enduring Relationships
  • Collaborative Expertise
  • White-Glove Service
  • Transparency & Trust
  • Holistic Solutions
  • Uncompromising Quality
  • Seamless User Experience

Your Contribution to A.B.E. Networks:


Client Facing:
  • Client Interaction: Phone, Email, Text
  • Scheduling Mastery: Evaluate and schedule work orders
  • Communication Hub: Interface with clients and techs for scheduling
Internal Facing:
  • Daily Coordination: Ensure techs are on schedule and on track.
  • Documentation & Support: Billing, Inventory, Procurement
  • Expedite: Efficiently move the issue through various departments

A.B.E. Networks' Contribution to You:


  • $50k to $75k/yr – Yup!
  • 401k w/ up to 4% Match (after 1yr)
  • Paid Holidays: 6 Days/yr
  • Company Cell Phone or Stipend
  • PTO: Year 1: 7 days, Year 2: 10 days, Year 3 : 15 days
  • Life Insurance Policy ($100,000) and a Long-Term Disability

About A.B.E. Networks

Founded 1991, A.B.E. Networks is the Washington D.C. Metro area’s premier source for custom design and integration of audio/video entertainment systems, whole home automation, lighting shade control, energy monitoring, network data, and integrated security systems. We offer a variety of services for your home and office, including system design, structured wiring, custom installation, and maintenance of your electronic systems.

Salary : $50,000 - $75,000

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