What are the responsibilities and job description for the Medical Front Desk Receptionist position at Abel Consulting?
MEDICAL OFFICE RECEPTIONIST JOB IN DELRAY BEACH, FLORIDA
I have been retained by one of the top full-service Chiropractic and Regenerative Medicine offices in South Florida (Delray Beach) to locate an office receptionist with superior communication and organizational skills. The ability to present oneself with a cheerful, positive attitude is a MUST! In addition, prior experience in a similar setting is also required.
In return for your demonstrated expertise, you will receive generous compensation, STABILITY , and the opportunity to work in a POSITIVE ENVIRONMENT WHERE YOU WILL BE TREATED WITH RESPECT.
You will play a significant role in all forward-facing aspects of the operation.
Qualifications :
- A big picture thinker that understands the overall flow of the operation and how their actions impact the impression that patients have on the operation.
- Superior customer service skills with an upbeat, positive demeanor.
- Greet patients, answer phone calls, and manage appointment scheduling using the practice management software. Ensure a welcoming and organized front desk area.
- Administrative Support : Assist with administrative tasks such as filing patient records, updating patient demographics, and maintaining accurate medical records. Process insurance claims and handle billing and coding responsibilities.
- Problem Resolution : Handle patient complaints or issues diplomatically and proactively work towards resolving any concerns. Escalate complex matters to higher management when necessary.
- Miscellaneous Tasks : Perform additional duties as assigned, such as assisting with marketing initiatives, coordinating patient education seminars, or supporting other departments as needed.
- Financing Assistance : Knowledge of financing options and the ability to assist patients in understanding and navigating financial aspects related to their treatments, including insurance coverage, payment plans, and financing arrangements.
- Strong computer and multi-tasking skills.
- Prior experience working in a Chiropractor's office or similar setting.
- Superior customer service skills with an upbeat, positive demeanor.
- Bilingual in Spanish a plus.
If you believe that you possess the skills and qualifications to perform this job with excellence, please respond with your resume at your earliest convenience as my client is ready to move quickly for the right individual.
I look forward to starting a conversation with you.
Thank you!
