Production Manager

JOB PURPOSE 

Plans, manages, and coordinates manufacturing of products and processes to make Production more efficient and meet customer requirements; ensures quality, profitable, and timely output of products by performing the following duties personally or through tasks delegated to others.  

ESSENTIAL FUNCTIONS  

Essential Functions include the following. Other duties may be assigned. 

1. Supervises Production supervisors and staff, to include: ensuring work is completed on time, training, setting goals, scheduling and planning work, coaching, disciplining, evaluating performance, recommending pay adjustments, interviewing, hiring, and evaluating the effectiveness of operations. Firing authority for front-line employees within own work area.
2. Develops Production department goals and objectives in alignment with the company mission and vision.
3. When parts cannot be located; recommends and implements solutions to prevent repeat problems.
4. Creates and adjusts schedule and workflow for Production.
5. Reviews daily report to research lost sales.
6. Researches quality control issues if product warranty is initiated; works with engineering and production supervisors to identify solutions, such as training, tools, better quality control, etc.
7. Develops and implements procedures and workflow for production to create a culture for continuous improvement.
8. Answers questions from Sales regarding out of stock items to communicate estimated completion time.
9. Walks through shops at least twice per day to check progress, ensure procedures are followed, answers questions, and responds to any concerns.
10. Mentors and trains Production supervisors on processes and procedures.
11. Researches time discrepancies on work orders as compared to expected times in system to identify cause of discrepancy; communicates with employees working on work order to obtain details; adjusts expectations in system as necessary.
12. Receives complaints and resolve problems from employees and other departments.
13. Reviews key indicators, to include, but not limited to, clock-ins, time expectations, and productivity; analyzes trends.
14. Reviews damage shipping report and makes sure parts are repaired and/or removed from list.
15. Researches open warehouse transfers; ensures all warehouse transfers are closed yearly.
16. Reviews trends and sets expectation times each year.
17. Reviews costing for all shops; researches unusual hours spent, materials used, etc.; recommends solutions such as buying parts instead of fabricating parts if not profitable.
18. Reviews direct labor percentages for key indicators; analyzes and identifies solutions to make more efficient.
19. Reviews slow moving inventory and researches low cost margin items to determine if parts should be discontinued, change fabrication process, or identify other opportunities to become more cost efficient; communicates with COO regarding parts that are no longer cost efficient to build.
20. Signs off on purchase order requisitions to order inventory supplies.
21. Communicates with maintenance regarding repair needs for equipment.
22. Reviews employee job descriptions and sets performance expectations quarterly.
23. Manages employee time and resources to stay within budgeted hours; gets approval for hours worked outside of budgeted hours.
24. Uses HRIS tool for recruitment and to view applicants for job openings; follows Human Resources policies and procedures for hiring and fulfilling timeline requirements for responding to applicants.
25. Maintains a clean and safe work environment at all times and adheres to all OSHA requirements. Ensures employees in Production wear appropriate personal protective equipment and follow safety rules.
26. Serves as a Safety Director; participates in monthly Safety Directors meeting; attends safety committee meeting as needed; and addresses safety issues.
27. Monitors departmental expenses and stays within the guidelines; compares current to prior year expenses and recommends changes to control budget; identifies opportunities for cost savings.
28. Attends management training as needed.
29. Conducts regular department meetings and participates in management committee meetings.

Knowledge and Experience 

1. Bachelor’s degree with emphasis in production or operations management preferred; and five to seven years previous production management experience; or equivalent combination of education and experience.
2. Experience with inventory management.
3. Knowledge of material flow.
4. Knowledge of OSHA regulations.

Technology and Tools 

1. Excellent skills with the ability to train others on a variety of software, including Microsoft Office products, ERP system, project management software, HRIS, and e-mail and calendar software. 
2. Ability to operate basic office equipment, including computer, printer, copier, scanner, and multi-line phone system.