Part Time Lead Retail Sales Associate

Job Summary: Lead Sales Associates assist in supervising store operations, product rotation, training and coaching of associates and volunteers to advance Bethesda's mission, vision and core values. Lead Associates provide direction to staff to ensure that customer satisfaction and production standards are being met to achieve established goals. Essential Duties % of Role Description 100% ·         Enforces and adheres to Bethesda's mission, vision and core values to ensure that the highest level of customer service is being met. ·         Implements and maintains established standards to ensure we achieve maximum value on donated goods while implementing effective space utilization. ·         Provides coaching and training to assigned associates and volunteers. ·         Assists in resolving associate, donor and customer concerns. ·         Follows established loss prevention and security procedures. ·         Maintains production standards to ensure maximum efficiencies. ·         Completes timely and accurate required reports. ·         Operates equipment safely and responsibly and trains staff in same manner. ·         Maintains a safe and orderly work environment, ensuring staff follow safe work practices. ·         Other duties as assigned The above reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.  Behavioral Competencies: As an individual contributing professional, you contribute to the work of BLC by leveraging and sharing your knowledge and expertise and collaborate with others.  You consistently demonstrate these behavioral competencies throughout your work life and support others to do the same.  Drives Vision & Purpose Paints a compelling picture of our Mission that motivates others to take bold action Quality Decisions Leverages data to think critically and involves the expertise of others to make timely decisions centered around the PWS and our employees. Action Orientated Takes on new opportunities and challenges with a sense of urgency, high energy and enthusiasm and adjusts quickly. Drives Results Consistently achieves results, even under new, ambiguous, or tough circumstances. Courageous Steps into difficult situations, saying what needs to be said to advance Bethesda's Mission. Instills Trust Gains the confidence of others through honesty, integrity, transparency and accountability. Drives Engagement Creates an environment where people are motivated to do their best. Cultivates Innovation Encourages creating new and better ways to do our work. Knowledge Skills & Abilities ·         Leadership. Effective use of people management skills, listening skills, and problem solving to encourage the entire team while sustaining employee engagement. Treating others with respect, leading by example and inspiring employees to give their best. ·         Multi-tasking. Ability to oversee all the employees and volunteers effectively prioritizing multiple projects. Leading the team vs immersing into the day to day workload losing sight of big picture. ·         Effective Coaching. Assist team in setting meaningful goals and identifying specific behaviors /steps for meeting them. Help clarify measures of success and holds team accountable in a consistent basis. ·         Decision-making/Ambiguity.  Effectively manage change and lead team with decisive approach. Can operate in a non-traditional retail environment. ·         Organizational skills. Understanding of business model and the most efficient ways to maximize productivity and streamline process. ·         Effective communication. Ability to not only communicate specific one on one but also truly listen to those around them. Listens effectively and asks questions in order to identify and achieve shared objectives. ·         Dedicated to meeting the expectations and requirements of internal/external customers. ·          Must possess a commitment to the belief that all people have the right to dignity respect, opportunity, and full community inclusion. ·         Has general knowledge of operating a cash register and closing out procedures. ·         Able to relate well with others, dependable, accurate, self-motivated, polite and tactful.   Minimum Job Qualifications: Education: High School Diploma or Equivalent License, Registrations or Certifications: None   Experience One year of retail and leadership experience.   Physical Demands ·         Able to lift 40 lbs. on a regular basis (more occasionally) and stand on feet for up to eight hours. ·         Able to assemble and move racks and shelves for extended periods of time. ·         Able to carry items up and down stairs as needed. ·         Must be able to work irregular hours.

Salary : $14