Analyst

As the Program Trainer, you will play a key role in ensuring our organization's successful deployment and adoption of new technologies. You will assist and lead various aspects of the rollout process, from preparing operations and conducting training to coordinating hardware orders and facilitating on-site launches. Your responsibilities will include managing project timelines, creating documentation, and conducting virtual and on-site training sessions using MS Teams.

Pay: 

$65,000.00-$80,000.00/yr  The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Benefits: ABM offers a comprehensive benefits package.  For information about ABM’s benefits, visit ABM 2025 Employee Benefits | Staff & Management

Key Responsibilities:

• Prepare operations with TMA Mobile Application training to ensure readiness for technology adoption.   
• Lead and assist in conducting surveys, collecting site data, and hosting training sessions for staff.
• Coordinate route card training, including updating and creating cards as necessary.
• Assist and lead in preparing site deliverables and deploying TMA, ensuring smooth setup and functionality.
• Lead the ordering and tracking of materials needed for Senpiper launch, ensuring timely delivery and availability.
• Lead the process for gathering employee information, training schedules, and route card reviews to facilitate site deliverables.
• Assist and lead in reviewing QR code placement, user uploads into Senpiper, and route card uploads to ensure accuracy and efficiency.
• Conduct virtual training sessions for QR code creation, device setup, manager training, device login, route testing, and employee training.
• Order hardware and coordinate shipping logistics to ensure timely delivery.
• Lead hardware trainings and assist in on-site technology launches, providing support to managers and front-line employees.
• Help lead remote trainings using MS Teams, ensuring effective communication and engagement.
• Administer project timelines and milestones, ensuring alignment with project goals and objectives
• Create documentation related to technology rollout processes, procedures, and best practices.
• Present PowerPoint presentations to stakeholders, providing updates on project progress and outcomes.

Qualifications:

• Prior experience in technology rollout, project coordination, or training facilitation. Strong organizational and communication skills.
• Proficiency in Microsoft Office suite, particularly PowerPoint and Teams.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment. 
• Attention to detail and problem-solving abilities.
• Experience with hardware management and familiarity with mobile applications is a plus.

Salary : $65,000 - $80,000