Lead Cleaner

 Essential Functions

• Conducts quality improvement inspections within assigned areas of responsibility 
• Ensures quality and satisfaction levels are meeting and/or exceeding expectations 
• Assures the highest quality of customer satisfaction 
• Assists with Training and Development 
• Provides guidance in safety, cleaning processes, procedures, and chemical usage to cleaning crew. 
• Counsels crew members in regards to tardiness, absenteeism, work performance etc, using proper documentation procedures. 
• Leads and participates in a team to ensure the successful completion of assigned tasks 
• Responsible for the running and leadership of the shift in the absence of the Supervisor 
• When the Supervisor is present, the lead worker may be responsible for directing smaller work groups 
• Assists the Supervisor and Shift Manager in the direction and supervision of field employees 
• While disciplinary authority is not given to this position, it is expected that the Lead will report performance issues to the Supervisor 
• Establishes and maintains effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, etc. 
• Complies with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities 

Responsibilities:

• Provide leadership and direction to team members 
• Relay communication between team members, client, customers and management 
• Report performance issues to the Supervisor
• Assist with the training of cleaning team
• Coordinate work assignments 
• Assist with making daily and weekly work schedules 
• Oversee and perform cleaning operations in assigned building 
• Manage security of keys and access cards for the property 
• Report work orders for maintenance
• Makes sure premises are secured at all times 
• Work with Manager to schedule jobs with Property Manager and cleaning crew to complete the work
• Oversees quality of jobs and confirms completion with Manager
• Provide training to all new hires assigned to the building 
• Check supplies, equipment, and chemicals weekly
• Complete order forms completely and accurately
• Coordinate equipment usage and inventories
   

Qualifications

• Must be 18 years of age or older. 

Preferred Qualifications: 

• Customer Service Experience  
• 1 yr of similar work experience 

Shift: Friday - Sunday (6:00AM - 6:30PM)

Hourly Pay: $20.00/HR

*The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information: ABM offers a comprehensive benefits package.  For information about ABM’s benefits, visit ABM 2025 Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM)