Demo

Account Supervisor

ABM
Boise, ID Full Time
POSTED ON 1/26/2025
AVAILABLE BEFORE 4/10/2025

Pay :   $70K / YRThe pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data. Benefit Information :   ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit .

Essential functions :

  • Conducts quality improvement inspections within assigned areas of responsibility.
  • Ensures quality and satisfaction levels are meeting and / or exceeding expectations.
  • Assures the highest quality of customer satisfaction.
  • Assists with Training and Development
  • Provides guidance in safety, cleaning processes, procedures, and chemical usage to cleaning crew.
  • Counsels crew members regarding tardiness, absenteeism, work performance etc., using proper documentation procedures.
  • Leads and participates in a team to ensure the successful completion of assigned tasks.
  • Responsible for the running and leadership of the shift in the absence of the Supervisor
  • When the Supervisor is present, the lead worker may be responsible for directing smaller work groups.
  • Assists the Supervisor and Shift Manager in the direction and supervision of field employees.
  • While disciplinary authority is not given to this position, it is expected that the Lead will report performance issues to the Supervisor.
  • Establishes and maintains effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, etc.
  • Complies with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities.

Responsibilities :

  • Provides leadership and direction to team members.
  • Provides open communication between field employees and management.
  • Provides positive coaching to team members.
  • Assists with the training of housekeeping staff and schedules work assignments.
  • Assists with making daily and weekly work schedules.
  • Oversees and performs cleaning operations in assigned building.
  • Takes care of keys and access cards for the property
  • Reports damaged, broken and out of work features / items.
  • Makes sure premises are secured at all times.
  • Oversees and performs additional service requests (tag job) in assigned building.
  • Works with Area Manager to schedule jobs with Property Manager and cleaning crew to complete the work.
  • Coordinates scheduling of cleaning crew.
  • Oversees quality of jobs and confirms completion with Area Manager.
  • Provides training to all new hires assigned to the building.
  • Attends and participates in all meeting and training sessions involving assigned property and crew.
  • Completes time sheets, validates time sheet accuracy and delivers time sheets to office.
  • Checks supplies, equipment, and chemicals weekly.
  • Completes order forms completely and accurately.
  • Coordinates equipment usage and inventories.
  • Performs all tasks and duties required of your team.
  • Miscellaneous duties as assigned.
  • Qualifications :

  • Must be 18 years of age or older.
  • 1-2 Years Custodial Experience
  • 1-2 Years Leadership Experience
  • Please note this job description is not designed to cover or contain a comprehensive listing of duties that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. ABM offers a comprehensive benefits package including health insurance (medical, dental and vision), 401(k) plan with immediate vesting, short and long-term disability, PTO, paid holidays and more.ABM values the rich diversity of its workforce. We strive to foster a work environment of respect and engagement that harnesses our workforce’s diversity to our common goal of providing prompt and superior client service. ABM participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.Este empleador participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los Estados Unidos.

    Salary : $70,000

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