What are the responsibilities and job description for the Account Supervisor position at ABM?
Pay : $70K / YRThe pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data. Benefit Information : ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit .
Essential functions :
- Conducts quality improvement inspections within assigned areas of responsibility.
- Ensures quality and satisfaction levels are meeting and / or exceeding expectations.
- Assures the highest quality of customer satisfaction.
- Assists with Training and Development
- Provides guidance in safety, cleaning processes, procedures, and chemical usage to cleaning crew.
- Counsels crew members regarding tardiness, absenteeism, work performance etc., using proper documentation procedures.
- Leads and participates in a team to ensure the successful completion of assigned tasks.
- Responsible for the running and leadership of the shift in the absence of the Supervisor
- When the Supervisor is present, the lead worker may be responsible for directing smaller work groups.
- Assists the Supervisor and Shift Manager in the direction and supervision of field employees.
- While disciplinary authority is not given to this position, it is expected that the Lead will report performance issues to the Supervisor.
- Establishes and maintains effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, etc.
- Complies with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities.
Responsibilities :
Qualifications :
Please note this job description is not designed to cover or contain a comprehensive listing of duties that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. ABM offers a comprehensive benefits package including health insurance (medical, dental and vision), 401(k) plan with immediate vesting, short and long-term disability, PTO, paid holidays and more.ABM values the rich diversity of its workforce. We strive to foster a work environment of respect and engagement that harnesses our workforce’s diversity to our common goal of providing prompt and superior client service. ABM participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.Este empleador participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los Estados Unidos.
Salary : $70,000