What are the responsibilities and job description for the Customer Service Representative position at ABRA Auto Body & Glass?
Company Description
ABRA Auto Body & Glass, a part of the Driven Brands family, is a leading provider of vehicle damage repair services specializing in collision repair, paintless dent removal, and auto glass repair and replacement. ABRA has been delivering quality workmanship and superior service since 1984, with a commitment to detail and lifetime warranty on repairs.
Role Description
This is a full-time on-site role for a Customer Service Representative located in Chanhassen, MN. The Customer Service Representative will be responsible for providing customer support, ensuring customer satisfaction, handling multiples tasks at once and delivering a positive customer experience on a day-to-day basis.
Qualifications
- Customer Service Representatives and Customer Support skills
- Customer Satisfaction and Customer Experience skills
- Strong computer skills
- Strong communication and interpersonal skills
- Ability to multi-task
- Ability to handle customer inquiries and resolve issues effectively
- Experience in automotive industry or customer service is a plus
- High school diploma or equivalent