IT Specialist

Position Description

The IT professional will be responsible for managing and enhancing the Abrams IT infrastructure while providing hands-on technical support and ensuring system efficiency. This role requires a solid understanding of IT systems, troubleshooting, and infrastructure development, along with the ability to address challenges proactively and adapt to the constantly changing technology landscape. Experience or a strong interest in cybersecurity is highly valued, as this professional will contribute to safeguarding the organization's digital assets and implementing security best practices.

For Job Posting

We are seeking a knowledgeable and versatile IT professional to join our team and play a key role in managing and improving our organization's IT infrastructure. This role requires someone with a strong foundation in IT systems, troubleshooting, and infrastructure development, along with a proactive mindset for tackling challenges and staying ahead in the ever-evolving tech landscape. If you thrive in a hands-on environment and have an interest or experience in cybersecurity, we'd love to hear from you!

Supervisory Responsibilities

• None
  
  

Competencies

• Strong foundation in IT systems and infrastructure, including server installation, configuration, and maintenance.
• Ability to diagnose and resolve hardware, software, and network issues with a proactive approach to challenges.
• Understanding and experience in designing, installing, and optimizing network infrastructure (wired and wireless).
• Knowledge of cybersecurity best practices and the ability to identify and mitigate security risks.
• Knowledge of server installation and maintenance (Windows and/or Linux).
• Familiarity with wired and wireless network design and management.
• Proficiency in cybersecurity concepts and practices (highly desirable).
• Excellent communication and organizational skills.
• Ability to work independently and prioritize tasks effectively.
• Have excellent problem-solving skills, a proactive approach to improving IT systems, and the ability to collaborate with leadership to align technology solutions with organizational goals.
  
  

Essential Functions

• Ability to diagnose and resolve hardware, software, and network issues.
• Provide timely and effective end-user support for IT-related inquiries.
• Install, configure, and maintain computers, servers, and other IT equipment.
• Ensure all systems and devices are updated and functioning efficiently.
• Design, install, and maintain network infrastructure, including routers, switches, and cabling.
• Set up and manage servers to ensure optimal performance and reliability.
• Monitor and improve network performance as necessary.
• Assess and mitigate security risks to protect organizational data and systems.
• Implement cybersecurity measures, including firewalls, antivirus solutions, and user training.
• Stay informed about emerging cyber threats and recommend preventative strategies.
• Collaborate with leadership to identify technology needs and align solutions with business goals.
• Research and recommend new technologies to enhance operational efficiency.
• Proven experience in IT systems, network administration, and infrastructure.
• Strong troubleshooting skills for hardware, software, and network-related issues.
  
  

Non-essential Functions

• Adhere to safety protocols and maintain a clean and organized work area.
• This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice.
  
  

Minimum Qualifications (Education, Experience, Skills)

• Bachelor's degree in Information Technology, Computer Science, or a related filed (or equivalent work experience).
• Proven experience (2-5 years) in IT systems management, network administration, and infrastructure support.
• Strong troubleshooting skills for diagnosing and resolving hardware, software, and network-related issues.
• Knowledge of server installation, configuration, and maintenance (Windows, Linux, or both).
• Familiarity with network design, installation, and management, including wired and wireless networks.
• Understanding of cybersecurity best practices and experience with implementing security measures, such as firewalls, antivirus solutions, and user training.
  
  

Preferred Qualifications

CompTIA (e.g., A , Network , Security ) Cisco (e.g., CCNA)

Microsoft (e.g., MCSA, MS Azure certifications)

Certified Information Systems Security Professional (CISSP) or equivalent

Essential Physical Requirements

• Ability to lift and carry IT equipment such as servers, desktop computers, monitors, and network devices weighing up to 50 pounds.
• Ability to navigate and work in various environments, including under desks, in server rooms, and within confined spaces to install or maintain hardware and network components.
• Proficient in using tools and fine motor skills for tasks such as connecting cables, configuring hardware, and performing repairs on IT equipment.
• Adequate vision to read computer screens, technical manuals, and small text on devices; hearing ability to diagnose issues based on system sounds or user descriptions.
• Ability to sit, stand, or work at a computer station for extended periods, as well as perform repetitive motions such as typing or mouse usage during troubleshooting and system maintenance.
• Ability to work in an industrial environment.
  
  

Other Physical Requirements

• This is a designated safety-sensitive position.
  
  

Reasonable Accommodation Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.