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Patient Benefit Advocate

Absentee Shawnee Tribe of Indians of Oklahoma
Norman, OK Full Time
POSTED ON 3/26/2025
AVAILABLE BEFORE 5/25/2025

This position is currently open.

Public?:
Public
Division:
Health
Reports To:
Revenue Integrity Officer
Type of Position:
Regular Full Time
Location:
Little Axe Health Center / 15951 Little Axe Dr. / Norman, OK 73026
General Description
The position is located at Little Axe Health Clinic, Norman, Oklahoma. Little Axe Clinic is an outpatient multi-disciplinary clinic established and managed by the Absentee Shawnee Tribe of Oklahoma to serves Native Americans. The main function of this position is to assist patients with finding third party resources in order to bill services provided.
Responsibilities & Duties
Identifies uninsured patients (new applicants) through review of scheduling, database query, and interdepartmental referral.
Inform and answer patient questions regarding Disability, Social Security, Medicare and SoonerCare. Keep abreast of all eligibility criteria and covered benefits.
Assists clients to complete applications for alternate resources. Receives patient information through interview, electronic or mailed correspondence.
Recruit SoonerCare (Medicaid) patients to use ASTHA as PCP.
Verify insurance active coverage dates and covered benefits of patients.
Performs routine clerical duties including processing incoming and outgoing mail, copying all necessary documents, filing, and maintains mailing lists.
Enters client data into the appropriate database; maintains accurate files, and organizes data.
Conducts self in accordance with AST administrative manual.
Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.
Assists in answering phones and scheduling patient appointments when needed.
Performs other related duties as assigned.
EDUCATION REQUIREMENTS AND QUALIFICATIONS
High School Diploma or GED
Knowledge of or experience in working with third party resources such as Medicare, Medicaid and Private Insurance, Contract Health or Coordination of Benefits, medical records, reception and patient registration.
Knowledge of billing procedures and insurance verification.
At least three years of clerical, secretarial, or medical office experience.
Skill in using a computer and knowledge of software to access and interpret patient data/
Excellent communication and customer service skills.
Culturally sensitive to Native Americans.
Self-motivated, have the ability to prioritize work tasks and be creative with projects.
Good organizational skills.
Must have a valid Oklahoma Driver’s License.
Must be able to pass a background check.
Must be able to pass a drug test.
Physical Requirements and Working Conditions
Must be able to sit, stand, stoop, bend or kneel for long periods of time.
Sitting or standing or walking for long period of time; occasional bending, squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking hearing and visual acuity
Frequent lifting (up to 15 lbs)
Occasional lifting (up to 30 lbs)
The Absentee Shawnee Tribe of Oklahoma (AST) is committed to Equal Employment without regard to race, religion, color, gender, national origin, age, disability, or sexual orientation. However, in accordance with the Indian Preference Act (Title 25 U.S. Code 472 and 473) preference in filling vacancies are given to qualified Indian candidates. AST will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and its amendments.
Native American Preference/EEO/Drug Free/Smoke Free Workplace
Posted Date:
12 hours 51 min ago


Tribal Preference/Native American Preference/EEO/Smoke Free/Drug Free Workplace
Indian preference applies to all positions, but all resumes will be accepted.


Forward Completed Absentee Shawnee Tribe applications with resume to:
Absentee Shawnee Tribe
Human Resources Department
2025 South Gordon Cooper Dr.
Shawnee, OK 74801
Fax: 405-273-2710
Email: HR@astribe.com

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