The purpose of this position is to provide technical and clerical duties and provide support to Medical Record and Health Information staff of the assigned facility.
Incumbent interviews patient to obtain pertinent data and information for insurance and billing purposes, updating records data integrity, etc.
Operate telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments.
Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
Schedule appointments, and maintain and update appointment calendars.
Transmit information or documents to customers, using computer, mail, or facsimile machine.
Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
Provides general up keep of patient waiting room.
Enters client data into the appropriate database; maintains accurate files, and organizes data.
Conducts self in accordance with AST administrative manual.
Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.
Performs other related duties as assigned.