What are the responsibilities and job description for the Customer Service Representative position at Absolut Cleaners?
We are a family owned dry cleaners looking for a customer-oriented service representative to work at our Ankeny location. Both introverts and extroverts can thrive in this role and it's best suited to those who appreciate stability and working in a small team environment.
We offer an IRA with 3% match; health insurance stipend, and PTO. This is a full time position with hours from 6:30am -1:30pm weekdays. Weekend pay is $3.
Responsibilities
- Greet customers when they arrive and take in or give back their clothes.
- Enter all clothes into the system.
- Build relationships with regular customers
- Maintain a clean workspace
- Handle small customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutions.
- Help assemble orders as needed
Job Types: Full-time, Part-time
Pay: $16.00 - $16.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Shift:
- Day shift
- Morning shift
Work Location: In person
Salary : $16 - $17