What are the responsibilities and job description for the Customer Service and Marketing position at Absolute Roofing?
Our company is looking for a customer service and marketing receptionist that is responsible for incoming calls, updating files, managing social media accounts, and performing other general office duties. This applicant must have great oral and written communication skills and be familiar with Microsoft programs and social media platforms.
Customer Service Responsibilities:
- Warmly greet customers and other guests into the office
- Make and schedule appointments for customers
- Answer, forward and screen phone calls
- Respond promptly to customer inquiries
- Assist colleagues with administrative tasks
- Maintain customer records by updating account information
- Help organize and maintain cleanliness of the office and work spaces
- Maintain office equipment and office supply inventory as needed
- Enter customer information into our databases
Marketing Responsibilities:
- Create engaging content for our social media platforms
- Assist in marketing projects
Requirements:
- Phone skills
- Quick learner
- Good with computers
- Familiar with Word, Outlook and Excel
- Familiar with social media
- Great proofreading skills
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $18
