What are the responsibilities and job description for the MultiLine TPA Field Adjuster position at Absolute Staffing & Consulting Solutions?
Job Overview
Absolute Staffing & Consulting Solutions is looking for an experienced Multi-Line TPA Field Adjuster to investigate and evaluate losses while developing a plan of action to bring claims to a proper resolution in a timely manner, as well as meeting the guidelines and needs of the client. You will complete field assignments in accordance with company standard performance timeframes and as specified by any client benchmarks.
To be successful in this role, you must possess superior time management skills with the capability of working with and meeting deadlines, demonstrate high level attention to detail and problem-solving skills, and be proactive and independent while taking initiative with consistent follow through. You must have at least 3 to 5 years of adjusting experience, have a valid driver’s license, and possess and maintain a North Carolina Adjuster’s License. Additionally, you will need to exhibit the exceptional capability to multi-task and prioritize with excellent organization and documentation skills and utilize discretion with sensitive and confidential information.
This role is a full-time, home- and field-based position that will require travel at times in the Charlotte, NC area. You must reside locally to this area to be considered for the role.
Responsibilities and Duties
- Local travel will be required for claim or scene investigations as necessary
- Carry a technical case load of claim assignments
- Complete field assignments in accordance with company standard performance timeframes and as specified by any client benchmarks
- Manage time and assignment caseloads with the objective of providing a quality work product as well as meeting invoicing goals, as outlined in the adjuster's Performance Evaluation and Goals
- Investigate claims to determine liability and potential exposure
- Take recorded statements for all type of claims focusing on securing factual information necessary to effectively adjust the claim being investigated
- Present thorough and accurate reports to clients and excess carriers on claims investigations / situations
- Prepare written estimates for repairs utilizing computer based estimating software including Xactimate or any other software as delegated by the Branch Manager
- Draft Reservation of Rights letters and / or Coverage Denials as necessary
- Make recommendation of payment based upon facts as determined during the investigation of the claim assignment
- Nurture and maintain good relations with all clients
- Maintain necessary licensing in good standing and obtain any continuing education certification as required by the licensing state(s)
- Exhibit company values of We are Dynamic, We are Innovative, We are Connected, and We Succeed Together
- Perform other duties as assigned
Experience and Qualifications
Required
Preferred
College degree or equivalent work experience
Knowledge, Skills, and Abilities
Essential Requirements
Other Duties
Position Type, Work Environment and Physical Demands
This is a home-based, full time, salaried, exempt position that operates from a professional office-based and field-based environment routinely using standard office equipment such as computers, phones, printers, photocopiers, and scanners and requires periods of sitting at a desk while working on a computer. While performing the duties of this job, the individual will be required to regularly hear and talk. This role requires the ability to sit at a desk, reach outward, use a phone, have use of fingers to operate office equipment such as a keyboard, mouse, phone, printer, copier, and to reach above the head, bend, or stand as necessary. This role also requires the physical ability to travel for day-to-day field work, sit in a vehicle and drive long distances, load and unload equipment, as well as bend, walk, and climb for consecutive hours while inspecting damaged property. Additionally, the individual must be able to carry and climb a ladder, as well as conduct roof inspections.
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the individual for this job and is subject to change with or without notice.
