Service Sales Executive

This is a full-time, direct placement role at GHC Mechanical.

GHC Mechanical provides a great opportunity for a high achieving Sales Person looking to develop their career and apply their skill set to have a significant impact on a growing company and customer base. This position is an outside sales job based from our Elk Grove Village, IL office, where the top priority is generating new customer business and service projects. GHC Mechanical is a Chicago-based commercial and industrial mechanical contractor. GHC specializes in HVAC Design & Installation, Digital Controls, and Preventative Maintenance Solutions. GHC has a strong differentiation statement and employs people who can separate GHC from our competition. This requires exceptional communication skills and presentation skills, both written and verbal. GHC believes that continuous personal growth leads to superior performance. Our top performers have a high level of integrity, inner drive, and are passionate about generating new customers, teamwork, and continuous improvement. They out work and out learn the competition. Those who are less willing to accept construction, learn and modify would not fit in this job.

Priority: Generate New Service Preventative Maintenance Agreements and New Service Customers Territory: Chicagoland–Northeast Territory (Geographic boundaries set within 25 miles of GHC) A few cities include: Elk Grove Village, Bensenville, Des Plaines, Buffalo Grove, Mount Prospect, Northbrook, Glenview, Waukegan, Gurnee, Lake Zurich, Lincolnshire, Deerfield etc. Core Markets:

• Industrial & Manufacturing
• Food & Beverage Manufacturers
• Logistics, Warehouse, & Light Industrial Properties
• Commercial Office Buildings

Key Leading Indicators of Success (weekly):

• Total Touches (phone, email, in-person)
• Sales Calls
• New Lead Meetings
• Facility Equipment Assessments
• New Prospect Proposals (Quotes)

Goals and Expectations:

• New Service Agreement Growth YOY
• Maximizing time in-field (3 full days per week in territory, 2 office days)
• Participating within a successful Sales Team
• Complete buy in to a Culture of: Ownership of Results, Teamwork, Integrity, Continuous Improvement, Employee Engagement, and a Quality, Customer Experience.
• Desire to achieve results that others aren’t willing to work for

Activities of a Successful Sales Rep:

• Maximizing daily touches and interactions with clients
• Prioritize the revenue producing activities early, often, and daily during the Golden hours, such as: o In-person face-to-face meetings
• Scheduling future meetings (via phone calls and drop-ins)
• Timely follow-up on tasks, quotes, and emails (daily)
• Routine based, process driven, behavior focused person
• A successful SSE will consistently schedule 1-2 new lead meetings per day over the phone. Many of these phone calls will occur early in the day and in-between sales calls. These call amounts will be a leading indicator to success and flow depending on success factors, quotes, orders, presentations, etc.
• 12 pre-scheduled sales calls per week (with new leads/prospects)
• Weekly travel schedule that minimizes driving between sales calls each day (3 days in-field)
• CRM updated (Salesforce) to proactively communicate with Prospects and Relationships
• Ownership of pricing, follow up, expediting, executing specific customer requirements
• Clearly communicating customer expectations to Service, and Operations
• Developing a strategic territory business plan
• Maintaining a healthy Sales Pipeline
• High Level Relationship Development
• Networking and Client Events (after-work)
• Regular Product/Technology Education Seminars given for 10-30 people
• Develop and Execute Strategic Account Analysis Plans
• Accountability and Self-Management through Leading indicators (KPI’s)
• Weekly coaching 1:1/mentorship with Sale Leader

Commission

• 10% of annual sales EOY bonus based on percent to goal

• Requirements and Success Criteria:
• 2 or 4-year degree preferred

- 2 - 4 years Outside Sales Experience

• Documented Success in new customer revenue Growth
• CRM Experience and Utilization Preferred

- Superior Communication skills - verbal and written

• Initiative, Stress tolerance, Will to Succeed…GRIT