Dual Hotel Assistant General Manager

What Makes a McKibbon Dual Assistant General Manager? 

Charlotte City Center: AC and Residence Inn by Marriott

As a key member of the property leadership team, the Dual Assistant General Manager works closely with the Dual General Manager to oversee and guide the total operations of the properties. Reporting to the Dual General Manager, the Dual Assistant General Manager is responsible for maintaining the highest level of ethical leadership to lead the properties to achieve their business goals. 

A Day in the Life: 

• You will be responsible for assisting with the overall performance of the property’s operations, including (but not limited to) guest satisfaction, brand quality assurance, budget, and labor. 
• You will train fellow associates as it relates to brand and company standards to maximize revenue and reinforce superior service culture. 
• You will be responsible for maintaining compliance and remaining up-to-date on new initiatives for the brand and company. 
• You will inspect and oversee that safety and security standards are being upheld. 
• You will support guest experience and satisfaction in all operations. 
• You will work closely with corporate teams in Human Resources, Accounting, Revenue Management, and Sales to ensure that property and company goals are being achieved. 

Requirements: 

• Associates/Bachelor’s Degree 
• 3 years’ minimum experience in a hotel supervisor/managerial position 
• Experience with major hotel brands like Marriott (required)
• The skills and experience to lead a team to consistently deliver exceptional guest service 
• Knowledge of local and state compliance laws 
• The ability to implement McKibbon procedures as they relate to cost control and inventory management 
• The ability to ensure that hotel policies and brand standards are consistently followed 

Ideal Skills & Qualities: 

• Sufficient communication and problem-solving skills 
• The ability to develop the leadership qualities of all staff 
• The ability to maintain positive relationships with the management company, property owners, and clients

Perks & Benefits Beyond the Basics: 

We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment: 

Full Time Associates:  

• Comprehensive benefits package including medical, dental, and vision  
• Life insurance 
• Pet Insurance
• Short and long-term disability 
• Paid time off and holidays 
• Tuition assistance 

Financial & Occupational Wellness: All Associates 

• Competitive Compensation with incentives (incentives vary by position)
• 401K Savings Plan with 50% matching funds
• Associate referral program 
• Brand and company training classes, workshops and conferences for career growth and development (varies by position)
• Wellbeats APP to support physical and mental wellness

Personal Wellness: All Associates

• Fundraising matching funds program 
• Team volunteer opportunities 
• 24/7 chaplain services 
• Exclusive hotel rate discounts 

Any state specific holiday, vacation or benefit requirements will apply