Lead Bartender - Full Time

Job Description

Job Description

From comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels, restaurants, and resorts. Our team members provide exceptional experiences that delight our guests at every touchpoint. Whether hosting a meeting for several hundred, serving a table for two, or creating a beautiful space for our guests to enjoy, AHC Hospitality is full of opportunities for our guests, as well as our associates. We invest in supporting your growth and are a company who sees your success as our success. Choose a property that fits your personality : the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, Courtyard by Marriott Downtown – and start your unstoppable career here.

This is a full time position with varying shift times. Weekend availability is required.

This position is eligible for full benefits (medical, dental & vision), weekly pay, DailyPay, 401K, paid vacation, free downtown parking, free employee meals, hotel and restaurant discounts and more.

SUMMARY

Lead Bartender oversees all bar operations as well as the team of bartenders to ensure that they provide incredible guest service. Other responsibilities include maintaining an exceptional standard of professionalism, service the bar, managing the budget and generating revenue to achieve profitability. As a Mixologist with the AC Marriott Grand Rapids, you will be an ambassador for the exceptional service and flavors that are hallmarks of our Beverage and Food experience. Your warm, attentive guest service and passion for mixology is worth raising a glass to!

ESSENTIAL FUNCTIONS

• Knowledgeable about trends and drinking culture
• Creating weekly specials and features
• Changing cocktail ingredients and recipes seasonally
• Have a vast knowledge of wine, sprits, and beer
• Be excited to share knowledge with team members to ensure ticket averages are high
• Maintain bar cleanliness
• Restaurant service includes counter service, food running, table service, and deliveries
• Ordering through Birchstreet products for the next day
• Maintains a good rapport with Purchasing and communicates needs of the bar with them
• Manages time wisely to complete daily tasks
• Communicates needs and ordering to Operations Manager
• Timely and accurate service bar ticket times
• Maintain daily set up and / or breakdown of the bar by following daily checklists
• Know each menu item and its ingredients. Be knowledgeable of bar specials and 86’d items and communicate those products during pre-shift meetings
• Be aware of events in the area. Be able to give suggestions to our guests
• Follow and Maintain Health Department Specs. Fill out daily temp logs, rotate product first in, first out and record / dispose of expired product on the waste log
• Strives to exceed guest satisfaction and looks for ways to provide the best possible service
• Understands all facets of job responsibilities and displays the skills necessary to complete tasks
• Complete daily cleaning duties and side work tasks, takes pride in their work
• Reports to work on time and rarely misses scheduled shifts. Correctly follow the department attendance policy
• Participates in department meetings and communicates freely expressing ideas, opinions or views. Communicates with management and other staff members
• Displays a positive courteous and polite attitude, works well with others
• Takes pride in their appearance and reports to work in complete uniform, wearing the proper shoes and socks professionally - - dressed and neatly groomed with griffin pin and name tag
• Be knowledgeable of Marriott QA Steps of Service and display these in each interaction with guests
• Displays a sense of urgency and the ability to resolve guest concerns or department issues on their own
• Utilize time well and is productive throughout the entire shift while meeting department standards
• Looks for ways to save money by reducing waste and controlling expenses. Also tries to generate more revenues by offering ideas and suggestive selling to the guest whenever possible
• Keeps work area neat and clean. Can be found picking up trash in public and back of the house areas of the Hotel. Knows where to recycle items for the department and consistently places them in the appropriate bins and recycling stations
• Follow the AHC safety standards of our hotel
• Associate to attend TIPS training and properly card guests who appear under 40 years of age. Be comfortable to pour wine, beer or make a mixed drink when a bartender is not present.
• Conducting monthly inventories

Managing the AC Lounge staff when Operations Manager is not present. Conducting write-ups or taking disciplinary action when needed

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate :

EXPERIENCE

High school diploma or GED; related experience and / or training